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Change setting for time of user stopped playing notifications


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plittlefield
Posted

When a user pauses playback, I’m notified that they have stopped playing.

Is there a setting where I can change the delay or how long the server thinks they’ve actually stopped playing for?

Posted

HI, it's not when immediately pausing, but after that, right?

plittlefield
Posted

Hang on, let me time it now.

( Paul pauses Slow Horses episode 1 )

Exactly 1 minute.

Lessaj
Posted

Did this playback involve transcoding? I see in my logs when a user pauses after 1 minute it considers it "idle" and kills off the ffmpeg process and it says they stopped playing on the dashboard. When I direct play on my nvidia shield for example, or in theater, it will stay in a paused state for a very long time.

plittlefield
Posted

Nice catch.

 I’ll check tonight!

  • 4 months later...
plittlefield
Posted

This is still happening … when any user pauses playback, after about a minute, my notification is triggered for a stopped playback action.

I’m currently watching some content that the server is transcoding audio from EAC3 to AC3 to play on my Roku.

 I’ll pause playback now, and start the stopwatch …

…. exactly 1 minute.

Is there a setting I can charge for this?

i don’t want any notifications for pauses!

 Thanks,

Paully

 

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Posted

Hi, yes we are looking into improving this. Thanks.

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