Performance issue - WebApp is loading to slow

[MrBronte 3]

Dear Emby team,

 

since several days even week I am facing performance issues with Emby over all (Web App & Android phone & LG Smart TV) ... when I run the App the load of the Main menu aka. Content "My media" is very slow. We can talk here even about minutes till Menu, files Dashboards are fully displayed. Also same issue when I am swapping to the admin-settings via Web App.

I was checking on the Performance topics here, but nothing was a huge help

I am running my Emby (Version 4.7.14.0) on a NAS Synology, HDDs are working fine, and all the apps are up2date.

Any Ideas what can I fix or improve this ?

 

Thank you!

MrBronte

Edited May 21, 2024 by MrBronte

[Neminem 1518]

 

[Happy2Play 9780]

Do you know how large your database is?  Have you adjusted your database cache size?  As it sounds like the default value may be too low.

But yes a server log may show more information also.

[MrBronte 3]

2 minutes ago, Happy2Play said:

Do you know how large your database is?  Have you adjusted your database cache size?  As it sounds like the default value may be too low.

But yes a server log may show more information also.

Hi, I saw this topic as well,  updated it 1st from 128 to 256 then later again to 512, so far no change

[MrBronte 3]

44 minutes ago, MrBronte said:

Dear Emby team,

 

since several days even week I am facing performance issues with Emby over all (Web App & Android phone & LG Smart TV) ... when I run the App the load of the Main menu aka. Content "My media" is very slow. We can talk here even about minutes till Menu, files Dashboards are fully displayed. Also same issue when I am swapping to the admin-settings via Web App.

I was checking on the Performance topics here, but nothing was a huge help

I am running my Emby (Version 4.7.14.0) on a NAS Synology, HDDs are working fine, and all the apps are up2date.

Any Ideas what can I fix or improve this ?

 

Thank you!

MrBronte

+ running NAS: "DSM 7.2.1-69057 Update 4"

[Happy2Play 9780]

Yes probably need to see a server log after you have reproduced your issue.

As the cache is the only time I have ever really seen delayed/slow load issues but am not a Synology user. 

@GrimReaperTopic probably needs moved to Synology.

[MrBronte 3]

Attaching the log, even this task took few mins .... please focus on the time slot 18:20-18:45 when I was "reproducing" the issue and generating the log, I hope it helps...

embyserver.txt

Edited May 21, 2024 by MrBronte

[Happy2Play 9780]

@Luke may have to comment as you have query logging enabled.

But at the same time this is 4.7.14.0, really wish Synology wasn't a version behind.

 

[Luke 42077]

We have submitted 4.8 to Synology, so hopefully that will get through soon.

[MrBronte 3]

Is there any expected/announced release date?

[Happy2Play 9780]

19 minutes ago, MrBronte said:

Is there any expected/announced release date?

That is really all up to Synology on when they approve the package.

[MrBronte 3]

I have one more Idea?!

Can it be somehow connected to the HDDs? I mean, if the app is slacking because its in the same raids as the content and the drives are (always) to busy with loading, reading and re/-writing and so on...? I am considering to move them to SSD but would like your opinion to this idea (don't want to invest if there will be none or low positive results),

thanks!