Emby stuttering on playpack and the website hangs up often.

[etn3000 1]

I’ve been using Emby for a few weeks now. I have all my media stored on a Synology. I have a Mac Mini M2 with 8gb of RAM that runs the Emby Server. A few days ago I decided to clean up my “Movies” folder on my Synology and I put everything into folders instead of all the files just sitting in the root. I also enabled Emby to save related images in the corresponding folders. Since I’ve done that I’ve noticed no matter the device, whether on a web browser or the native apps my media will stop and then start playing a few seconds later. I never had this issue before. And also the website hangs up all the time when browsing to pick media. When I click on something I get a blue spinning ring, but if I refresh the page usually it works fine. Before I did the folders the website was super snappy and had no issues. Are the folders causing this or might it be something else? 

[etn3000 1]

I backed up my Emby Server, wiped it off my Mac Mini, and reinstalled and restored the backup and everything seems to be working smoothly now.

[Luke 42077]

HI, thanks for following up.

[etn3000 1]

Hey Luke, 

after a few days of it working well it’s back to the same issues as before

[Luke 42077]

Hi @etn3000please attach the emby server log from when the problem occurred:

How to Report a Problem

Thanks.