Inoperable Settings button

[pgriffith 88]

Hi

Running Theater 3.0.20 on Windows 11 with a Ryzen CPU & Radeon GPU on a 4k TV.

Everything works fine for playing back content, but I cannot access the settings menu. If I navigate to it with the keyboard and when I hit Enter or Space it makes the noise of hitting the button but the setting menu never appears. Using a mouse or the MCE IR remote also does not work.

Things I have tried:

Running in a Windows instead of fullscreen, tried changing desktop resolution to 1080p from 4k, tried differing Windows scaling options from 100% to 300% (the recommended by Windows for 4k)

I have 7 other PC's running 3.0.20, some are mine and some are located at my Mums and Sisters place etc. They are all working fine, just this one instance which unfortunately is a main lounge room viewing PC, and not on a nephews PC in their bedroom. We really want to be able to shut Theater down from the menu with the IR remote without having to grab a mouse to do it.

[Luke 42077]

Hi, which button is it, the settings cog or the user menu?

[pgriffith 88]

The user menu, directly to the left of the time. When you mouse over it pops up with 'Settings'

[Luke 42077]

Hi, can you try restarting the app and seeing if  that helps?

[pgriffith 88]

Of course, possibly hundreds of times over the many months.

[Luke 42077]

Can you try found a full uninstall and reinstall of the app? Thanks.

[pgriffith 88]

I'll give it a go, that's the only thing I haven't done. Will take me awhile to get back to you, it's offsite to me, I'll have to make a visit.

[pgriffith 88]

I lied I paid them a visit tonight, uninstalled/reinstalled, now working fine.

Gotta love computers huh!