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Posted

I was offline for a while and was attempting to update. However I inadvertently changed my account  from "lja" to HTConnect and I can no longer access the old account "lja". Is it possible to get "lja" back?

old account lja.jpg

Happy2Play
Posted

@Abobadermay be able to help.

But what do you mean by can't access your old/original account?

  • Like 1
Posted
42 minutes ago, Happy2Play said:

@Abobadermay be able to help.

But what do you mean by can't access your old/original account?

I no longer see the access for " lga" . "HTConnect' is visible in its place

Posted

Hi @HTConnect 

I see the "lja" account access the connect from 4 hours ago, so what you mean about can not access? Please explain the issue in more details, thanks.

Posted (edited)
45 minutes ago, Abobader said:

Hi @HTConnect 

I see the "lja" account access the connect from 4 hours ago, so what you mean about can not access? Please explain the issue in more details, thanks.

Thanks. As is shown my access is via the new account named "HTConnect". I do not see "lja". Your response was via HTConnect. which shows me as Rookie. Am I missing something. Thanks for any help.

Edited by HTConnect
correct error
Posted
9 minutes ago, HTConnect said:

Thanks. As is shown my access is via the new account named "HTConnect". I do not see "lja". Your response was via HTConnect. which shows me as Rookie. Am I missing something. Thanks for any help.

Do this:

logout from this account "HTConnect", then login with "lja" (btw, you should use email address for the login name), if you can not remember the password, just use "forgot password" and put the email address for the account "lja".

Posted
12 hours ago, Abobader said:

Do this:

logout from this account "HTConnect", then login with "lja" (btw, you should use email address for the login name), if you can not remember the password, just use "forgot password" and put the email address for the account "lja".

Thanks

  • Thanks 1
Posted

Now that I have found my old account "lja", Is it possible to delete the "HTConnect" account without affecting "lja"? @Abobader

Posted
6 hours ago, lja said:

Now that I have found my old account "lja", Is it possible to delete the "HTConnect" account without affecting "lja"? @Abobader

Done.

Posted
53 minutes ago, Abobader said:

Done.

Thanks

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