Emby app crashing when playing certain videos

[my95z34 4]

So, I've got a weird one.  Certain videos are crashing Emby clients.  

A little back story.  I use Playback Reporting plugin to track server usage.  I also use certain shows to fall asleep to.  So, I created an "Untracked" user that Playback Reporting doesn't track, that I use to sleep.  That way videos that are playing while I'm asleep don't count towards server usage.  For quite some time, that user will crash when playing certain episodes of South Park on my server.  Oddly enough, it'll crash at a specific point, mid episode.  Where it gets weird, other users on that same device will not crash on that episode, and can play it all of the way through.
I've started to get reports from other users I have on my server that different shows or movies will crash their clients too.  But theirs generally happen at the start of the video.

I have server logs if you'd like them, but they don't seem to show much.

I don't even know where to start with this problem.

Any input would be greatly appreciated.

 

//edit//  Clients are Android TV and Roku.  Server runs in docker on Unraid.

Edited May 12, 2024 by my95z34

[Luke 42079]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!