Can't playback emby

[Houfino 41]

Hi...About 1-2 months ago it was working and now it's not.I think the update is to blame.....Only dvdrip doesn't work.....Only 720p or 1080p works...Why? Explain to me..Thank you
 

Movies - WORKS

DVDrip - doesn't work
 

Emby version: 4.8.6.0
DSM 7.1.1-42962 Update 5



 

ffmpeg-directstream-89c2ecfe-2db8-439d-b1ca-999f84179846_1.txt ffmpeg-directstream-a141ad6f-adf5-4697-b740-a11228ba96e0_1.txt embyserver.txt ffmpeg-directstream-4a923bd7-5983-4e5a-8a04-a1488563750e_1.txt ffmpeg-directstream-9dd1d50b-5935-4c23-a9b2-f9b7dc9e8228_1.txt

Edited May 11, 2024 by Houfino

[Houfino 41]

Next...Why did it stop working???????????? I do not understand
I didn't set at all...

embyserver.txt ffmpeg-directstream-498a9164-5200-417e-a982-9627a1df509e_1.txt ffmpeg-directstream-16735a76-aab5-4bd1-99a5-02601a296f87_1.txt ffmpeg-directstream-a8d391ca-6457-449a-a946-b639f09b4532_1.txt

[Happy2Play 9780]

Can only guess because your option physically brake playback, conditionally may need more then container change.

        Enable Playback Remuxing: True
        Enable Video Playback Transcoding: False
        Enable Audio Playback Transcoding: False

 

As HEVC appears to not be supported in the browser.

&VideoCodec=h264,av1

What does codec support (dolby.com) show?

My FireFox

My Edge browser

Edited May 11, 2024 by Happy2Play

[Houfino 41]

My android tablet.You have a log..It doesn't work either...I can honestly say that I see emby worse than before...The older version works fine than the newer one...Is there a fix??? Thank you

embyserver(1).txt

[Happy2Play 9780]

4 minutes ago, Houfino said:

My android tablet.You have a log..It doesn't work either...I can honestly say that I see emby worse than before...The older version works fine than the newer one...Is there a fix??? Thank you

embyserver(1).txt 3.22 MB · 0 downloads

Sorry what is wrong with android as all previous logs were for Firefox and server is doing what you told it to.

Quote

Restricting access to transcoding will disable quality selection and may cause playback failures in Emby apps due to unsupported media formats or insufficient network bandwidth.

 

[Houfino 41]

12 minutes ago, Happy2Play said:

Sorry what is wrong with android as all previous logs were for Firefox and server is doing what you told it to.

 

I'm only talking about the "Emby" program..Not android

I have newer version 4.8.6.0 and it is bad... Older version 4.7.14.0 is better

Too bad you can't go back to older versions...I'm out of luck

Restricting access to transcoding will disable quality selection and may cause playback failures in Emby apps due to unsupported media formats or insufficient network bandwidth.

is there a fix?

Edited May 11, 2024 by Houfino

[Happy2Play 9780]

No as you cannot play HEVC in a client/hardware that does not support it.  You have to enable transcoding options on the user.

Unless you can show a specific example that should work but so far you have provided examples that will not play without conversion as already shown above.

4 minutes ago, Houfino said:

Too bad you can't go back to older versions...I'm out of luck

This is why user backups are a required management plan.   But yes this is a little more complicated per choice of platforms.

 

[Luke 42077]

2 hours ago, Houfino said:

I'm only talking about the "Emby" program..Not android

I have newer version 4.8.6.0 and it is bad... Older version 4.7.14.0 is better

Too bad you can't go back to older versions...I'm out of luck

Restricting access to transcoding will disable quality selection and may cause playback failures in Emby apps due to unsupported media formats or insufficient network bandwidth.

is there a fix?

Can you try unchecking the boxes to restrict transcoding permission? Please see how that compares. Thanks.

[Houfino 41]

Před 19 hodinami Luke řekl:

Můžete zkusit zrušit zaškrtnutí políček a omezit tak oprávnění k překódování? Podívejte se prosím, jak se to srovnává. Dík.

Where do I find the settings?

[Happy2Play 9780]

8 minutes ago, Houfino said:

Where do I find the settings?

reenable user playback settings as disabling them is causing your issue.

[Houfino 41]

Před 1 minutou Happy2Play řekl:

znovu povolte uživatelská nastavení přehrávání, protože jejich zakázání způsobuje váš problém.

Thank you..I set the same as you....It doesn't work at all...Furt error...I don't know where the problem is

I set and have permission..Still not working...

 

 

 

 

ffmpeg-transcode-aa6740a7-e673-4436-a60a-0b428bcc8491_1.txt embyserver.txt ffmpeg-transcode-6fdb31e7-44f2-4df6-9be0-18db14f0ab8e_1.txt ffmpeg-transcode-1945b710-bd92-4ea6-9bf8-6281ad08b493_1.txt

[Happy2Play 9780]

The browser does not support hevc and require full conversion, but your hardware just cannot handle the task fast enough.  As there is a difference between first post of failing do to settings and last of processing media slowly.

 

Does media that is not HEVC plays correctly? 

Or you need a different client as Firefox will require transcoding.  Did you test its capabilities per the link I provided?

 

Everything looks normal to me.

[Luke 42077]

@Houfino?

[Houfino 41]

5 minutes ago, Luke said:

@Houfino?

Sorry..I had another concern.....Looks like it's working for now..Thank you...

My server is slow and has weak cores..It takes a long time...I will buy a better server next time..
 

@Happy2Playis right...My server can't handle it.....

Edited May 16, 2024 by Houfino

[Houfino 41]

On 5/12/2024 at 8:38 PM, Happy2Play said:

The browser does not support hevc and require full conversion, but your hardware just cannot handle the task fast enough.  As there is a difference between first post of failing do to settings and last of processing media slowly.

You are right..My server is weak

Does media that is not HEVC plays correctly? 

YES

Or you need a different client as Firefox will require transcoding.  Did you test its capabilities per the link I provided?

YES...I tried and it seems to work but slow...Not your fault....It's only my server's fault

Everything looks normal to me.