developerhq 0 Posted May 3, 2024 Posted May 3, 2024 Unbearable issues with the Apple TV app, where the audio and video are out of sync when playing videos. Every time I re-log into the iOS or other device clients (perhaps after a day), the premier key becomes invalid. I must clear the premier key and re-enter it to use it correctly. The "continue watching" module does not correctly record viewing history and does not provide the links for the videos I want to continue watching.
Luke 42077 Posted May 3, 2024 Posted May 3, 2024 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
developerhq 0 Posted May 3, 2024 Author Posted May 3, 2024 First video: audio and video are out of sync Second video: The "continue watching" module Photo: open my ios client and the premier key becomes invalid IMG_8208.MOV IMG_8210.MOV
Luke 42077 Posted May 7, 2024 Posted May 7, 2024 @developerhqregarding out of sync audio, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
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