Live TV stops after 3 seconds

[Mystichrome 0]

Having the same issue.  Not sure when it started though.  What's weird is that it works fine on the emby android app on my phone, but the web version and various smart tv's/dongles aren't working.  Should I start a separate topic?

[Luke 42077]

@Mystichrome

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Mystichrome 0]

The logs below are from when I tried playback in firefox.  Interesting this time i ttold me there were no compatible streams when i first tried, but when I tried again, displayed the stop after 3 or so seconds behavior.  will post the logs from playback on my android app (where it works) in a minute.

ffmpeg-transcode-d02ab15c-2975-4870-8d32-d06e512ff4fa_1.txt ffmpeg-transcode-6c9f2cee-f696-4eb1-8204-9574036018fd_1.txt ffmpeg-transcode-1991e1de-af7f-4626-a6a0-da2cbc540505_1.txt embyserver.txt ffmpeg-transcode-8fa65869-af07-44fc-a15c-b2f24268c902_1.txt

[Mystichrome 0]

Attached is the emby server log from a successfull playback on my emby android app on my phone.  It doesn't appear to have created a new ffmpeg log however.

 

Will work on submitting logs from my roku and/or fire tv.

embyserver.txt

[Mystichrome 0]

Logs sent from my firestick at 5:43PM EST.   Was trying to play live tv channel WRC.  Attached are server logs during this time. Emby server user Mystichrome.

ffmpeg-transcode-c64db1af-d2f1-4f96-b8ac-d59d35be7689_1.txt embyserver.txt

[Luke 42077]

On 4/30/2024 at 5:46 PM, Mystichrome said:

Logs sent from my firestick at 5:43PM EST.   Was trying to play live tv channel WRC.  Attached are server logs during this time. Emby server user Mystichrome.

ffmpeg-transcode-c64db1af-d2f1-4f96-b8ac-d59d35be7689_1.txt 19.49 kB · 0 downloads embyserver.txt 701.76 kB · 0 downloads

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[Mystichrome 0]

Didn't realize there were 2 different apps.  The plain "emby" app seems to work correctly on my firestick. 

 

On another note, I just submitted logs from my Roku at 11:24a EST.  Live tv crashes there as well.  Was trying to play channel 600 (cnn).  Emby server user Mystichrome.  

[Mystichrome 0]

 These are the server logs for the timeframe of the rok u test above.

 

embyserver.txtffmpeg-transcode-b767deeb-6e37-499a-bc70-7cc9178b2fad_1.txt

[Luke 42077]

Quote

Didn't realize there were 2 different apps.  The plain "emby" app seems to work correctly on my firestick. 

HI, that's great. Are you happy sticking with that on the firestick?

[Luke 42077]

3 hours ago, Mystichrome said:

 These are the server logs for the timeframe of the rok u test above.

 

embyserver.txt 593.79 kB · 0 downloads ffmpeg-transcode-b767deeb-6e37-499a-bc70-7cc9178b2fad_1.txt 28 kB · 0 downloads

What type of tuner do you have?

[Mystichrome 0]

4 hours ago, Luke said:

What type of tuner do you have?

Ceton infinitv6 pci.

 

Using that app version on the firestick should be fine.  Roku and web client still have the issue though.

[Mystichrome 0]

Just curious if anything interesting was found or if there's anything else I  can provide to help.

[Luke 42077]

On 6/7/2024 at 6:23 PM, Mystichrome said:

Just curious if anything interesting was found or if there's anything else I  can provide to help.

Hi, we are looking into this. Thanks.

[Mystichrome 0]

Thanks Luke.