Diagnostics, where should I start?

[gwbaker 4]

Setup Emby Server for my elder mother for Live TV mostly using HD Homerun 4K.

She is experiencing severe buffering at times watching recorded LiveTV.  It is possible she is also recording shows while watching, but I get the typical old folks response that she does not know, just make it work.   I think it is underpowered hardware, but not sure where to look in logs to decide.  I am guessing I should start with a media drive upgrade because what she is using is too slow.  But I don't want to throw uneducated money at it...

PC HP Prodesk 600 Core i-5-6500, 3192 Mhz 4 Cores

Nvidia GT 1030 installed

Media drive - WD USB Elements USB (maybe 2.0)

    Diskmark - SEQ Read 89.68 MBsec  SEQ Write 101.87

                        RND Read .55    RND Write 1.01

[Q-Droid 989]

What's installed for the boot drive? 

[ebr 16185]

52 minutes ago, gwbaker said:

but not sure where to look in logs to decide

If ffmpeg logs are generated, look in them for the "fps" number.  if that is showing below 30 it may indicate slow hardware.

Make sure your transcoding temp folder is on a fast and direct connected drive.

[Neminem 1519]

I might be wrong, but remember 1030 reading about transcoding issues or lack off.

Video Encode and Decode GPU Support Matrix | NVIDIA Developer 

[Lessaj 467]

Yes the 1030 is only capable of decode, not encode. But the i5 6500 has an HD 530 which should provide Quick Sync instead.

Also those look like USB 3 speeds since USB 2 caps at 480 Mbps, or roughly 60 MB/s.

Edited April 30, 2024 by Lessaj

[gwbaker 4]

9 hours ago, ebr said:

If ffmpeg logs are generated, look in them for the "fps" number.  if that is showing below 30 it may indicate slow hardware.

Make sure your transcoding temp folder is on a fast and direct connected drive.

If the transcode temporary path location is blank, does it default to the boot drive?  DISREGARD, I found the transcode location was the boot drive.  Frames are showing 150+ if I am reading it right.

 

Edited April 30, 2024 by gwbaker

[Luke 42080]

20 hours ago, gwbaker said:

If the transcode temporary path location is blank, does it default to the boot drive?  DISREGARD, I found the transcode location was the boot drive.  Frames are showing 150+ if I am reading it right.

 

Default is under the server data folder, which yes will usually be boot drive.