opensubtitles plugin not working

[nailandgear 1]

I am seeing the same SSL connection reset error on Emby Server v4.8.4.0 and Open Subtitles Plugin v1.0.54.0. I had migrated my account to .com long back when they announced but still haven't been able to use the plugin. I am able to logon to the website (.com) just fine using the updated credentials.

System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
	 ---> System.IO.IOException: Unable to read data from the transport connection: Connection reset by peer.
	 ---> System.Net.Sockets.SocketException (104): Connection reset by peer

 

Let me know if there is anything I can try? 

embyserver.txt

[Luke 42077]

hi @nailandgearhow did you install Emby Server?

[nailandgear 1]

On 27/04/2024 at 07:18, Luke said:

hi @nailandgearhow did you install Emby Server?

I am running this on my RasPi 4 via Docker, using https://docs.linuxserver.io/images/docker-emby/?h=emby image. I installed the image using docker-compose.

Should I try out with the default https://hub.docker.com/r/emby/embyserver ? (I assumed there is not much difference between two images)

Edited May 5, 2024 by nailandgear

[Luke 42077]

7 minutes ago, nailandgear said:

I am running this on my RasPi 4 via Docker, using https://docs.linuxserver.io/images/docker-emby/?h=emby image. I installed the image using docker-compose.

Should I try out with the default https://hub.docker.com/r/emby/embyserver ? (I assumed there is not much difference between two images)

It's probably worth trying. The important difference is that the latter option is tested by us.

[nailandgear 1]

19 minutes ago, Luke said:

It's probably worth trying. The important difference is that the latter option is tested by us.

Just tried using https://hub.docker.com/r/emby/embyserver_arm64v8 image and same error, attached the logs.

embyserver_default.txt

[Happy2Play 9780]

It does seem off as OpenSubtitles is the only external site failing.  Unless this is a geographical location issue?

[nailandgear 1]

51 minutes ago, Happy2Play said:

 Unless this is a geographical location issue?

Ugh, I think this might be. Indian government is notorious for blocking sites aggressively. They even banned VLC's website without appropriate reason.

I just routed my Pi's internet through VPN and I am able to search subtitles now!

Apologies for wasting everyone's time. I didn't think to curl check the specific endpoint https://api.opensubtitles.com/api/v1/login earlier partly since I was able to ping and traceroute to  api.opensubtitles.com from my Pi as well as reach it from my browser (from a windows machine on same network):

Interesting observation: When I try to reach this login URL on Mozilla Firefox on my Pi, I am unable to reach it, however when I navigate to this from chromium on pi, it works and I get the above message, not the below one.

I tried playing around with user agents with curl -A, but that seem to not affect anything.

I'll try to find a easy workaround for this as I do not want to funnel all my emby traffic through a VPN. Open to suggestions if people have any.

[Luke 42077]

Hi, thanks for the update. Please let us know what you come up with.

[nailandgear 1]

Hello just to update. I spent this weekend trying to setup DNS over HTTPS for my Emby container (and other containers), thinking if this and other websites I was having issues with were blocked on a DNS block level, that should eliminate that. Alas, it didn't. So I ended up installing Cloudflare's Warp client and now use that to route all my traffic behind Warp. I know I said I didn't want to funnel all my traffic through a VPN, but turns out latency through Warp was pretty manageable (I barely noticed it), plus allegedly Warp doesn't have a data limit, so that's a plus. Warp also eliminated another of my dependency of having to run Jackett and Prowlarr behind a gluetun container's network which was causing failures due to a race condition every time my Pi rebooted. So I am pretty happy with the workaround for time being.

Still open to suggestions though.

[Luke 42077]

On 6/9/2024 at 2:43 PM, nailandgear said:

Hello just to update. I spent this weekend trying to setup DNS over HTTPS for my Emby container (and other containers), thinking if this and other websites I was having issues with were blocked on a DNS block level, that should eliminate that. Alas, it didn't. So I ended up installing Cloudflare's Warp client and now use that to route all my traffic behind Warp. I know I said I didn't want to funnel all my traffic through a VPN, but turns out latency through Warp was pretty manageable (I barely noticed it), plus allegedly Warp doesn't have a data limit, so that's a plus. Warp also eliminated another of my dependency of having to run Jackett and Prowlarr behind a gluetun container's network which was causing failures due to a race condition every time my Pi rebooted. So I am pretty happy with the workaround for time being.

Still open to suggestions though.

Hi, are you still doing that?

[Luke 42077]

@nailandgear?

[nailandgear 1]

Unfortunately yeah. Another downside was that having warp was affecting my QBittorent's performance, so I setup OliveTin to quickly toggle warp on or off. 

I even tried DNS over TLS only option of Warp and unfortunately that also didn't work, so DNS is not the problem. It's probably something my ISP is doing? I'll try to switch to a different ISP and see if that changes things.

Or do you all suspect it's something else?

[Luke 42077]

On 7/3/2024 at 12:21 PM, nailandgear said:

Unfortunately yeah. Another downside was that having warp was affecting my QBittorent's performance, so I setup OliveTin to quickly toggle warp on or off. 

I even tried DNS over TLS only option of Warp and unfortunately that also didn't work, so DNS is not the problem. It's probably something my ISP is doing? I'll try to switch to a different ISP and see if that changes things.

Or do you all suspect it's something else?

Yea right now I'm not sure what your issue is. I was just checking in to see if you found something. Please let us know if you make any ISP changes and what impact that has. Thanks.