Emby Plugin Catalog constantly loading

[Rock1m1 2]

I love Emby, switched from Plex a few months back. It does most of what I need, however some functionality like being able to use Trakt service requires plugin. I went to plugin catalog and it constantly loads, been trying it since switching and only today decided to make a post about it. Port forwarding is set right and it works, I attached emby server log if it helps.

Thank you

embyserver.txt

[Abobader 3464]

Hello Rock1m1,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9781]

Are you using a vpn?

2024-04-23 12:38:38.533 Error HttpClient: Error getting response from https://www.mb3admin.com/admin/service/EmbyPackages.json
	*** Error Report ***
	Version: 4.8.5.0
	Command line: C:\Users\thead\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.22631
	Framework: .NET 6.0.29
	OS/Process: x64/x64
	Runtime: C:/Users/thead/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 20
	Data path: C:\Users\thead\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\thead\AppData\Roaming\Emby-Server\system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
	 ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: PartialChain
	   at System.Net.Security.SslStream.SendAuthResetSignal(ProtocolToken message, ExceptionDispatchInfo exception)
	   at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
	   at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)
	   at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
	   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: PartialChain
	Source: System.Private.CoreLib
	TargetSite: Void Throw()
	   at System.Net.Security.SslStream.SendAuthResetSignal(ProtocolToken message, ExceptionDispatchInfo exception)
	   at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
	   at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)
	   at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)

Along with some timeouts to TVDB.

I know I am not seeing this issue on my Windows 11.

[Rock1m1 2]

No I don't use VPN.

[Luke 42080]

Is this still happening?

[Rock1m1 2]

7 hours ago, Luke said:

Is this still happening?

Unfortunately it still doesn't work.

[Luke 42080]

Have you checked windows firewall to see if you have any outgoing entries set to block?

[Rock1m1 2]

Changing DNS fixed it for me. I just used Warp's DNS feature to change it to 1.1.1.1 and it worked. Once installed I went back to the old DNS and it still works.