Hardware transcoding doesn't seems to work

[nesk_woe 0]

Dear Emby

 

I subscript to Emby Premiere looking for the support of hardware decoding capability of Emby, however, when I follow the guide to setup accordingly. I found the hardware decoding dosen't seems to be work on my NAS. you may check the video record in https://www.bilibili.com/video/BV1wt421A7DJ/?spm_id_from=333.999.0.0. my NAS is using a N5105 CPU it should be supporting h265 decode. and I try Jellyfin, it is working find. may I have your advice on it?

[Abobader 3464]

Hello nesk_woe,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Lessaj 467]

Trying moving QuickSync above VAAPI.

[nesk_woe 0]

thank you Lessaj, I do try that, however, it is still the same

[Luke 42080]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[nesk_woe 0]

hi Luke, thank you, please find the required log attached

ffmpeg-transcode-7e63d9d6-20c7-4023-8ac7-212514770851_1.txt embyserver.txt ffmpeg-transcode-cf423734-0b97-4263-8fab-c4c3922dc988_1.txt

[guunter 49]

Did you try playing the videos with subtitles turned off? PGS subtitles will force software transcoding.

Here's me playing the same video also with pgs...

[Happy2Play 9781]

Little confused here as the server log show HEVC Decoder

	Decoders
	   hevc
	         QuickSync JasperLake UHD Graphics - H.265 (HEVC)
	         VAAPI JasperLake UHD Graphics - H.265 (HEVC)

But ffmpeg log does not.

>>>>>>  Selected Codecs
Decoder Automatic software decoder


Encoder QuickSync JasperLake UHD Graphics - H.264 (AVC)
        Adapter #0: 'JasperLake UHD Graphics' Id:20065 (Driver: , Vendor: 32902, SDK Version: 1.35)
        Max Bitrate: 234 Mbit/s - Frame Sizes: 32x32...4096x4096 - Width Alignment: 16 - Height Alignment: 16
        Color Formats: NV12 - Bit Depths: 8
        Profiles: Baseline Profile (Level 5.2), Main Profile (Level 5.2), High Profile (Level 5.2)


>>>>>>  FindVideoEncoder - MediaType: h264, UseHardwareCodecs: True, HWA-Mode: Advanced
Info    Checking: 'QuickSync JasperLake UHD Graphics - H.264 (AVC)'
Info    Check successful - selecting 'QuickSync JasperLake UHD Graphics - H.264 (AVC)'

>>>>>>  FindVideoDecoder - MediaType: hevc, UseHardwareCodecs: False, HWA-Mode: Advanced
Info    Checking: 'Automatic software decoder'
Info    Check successful - selecting 'Automatic software decoder'

Are you sure it is actually enabled as your image above does not show low enough.

[nesk_woe 0]

Dear all

many thanks for your support, I do try the turn off the sub title, but doesn't seems to work any different. and the transcoding config is properly saved as below. also attached the latest log with sub title turn off for your further check

 

ffmpeg-transcode-f18950db-380b-4ac3-9897-ec2e85945863_1.txt ffmpeg-transcode-74b5ce7a-9471-4944-a982-17003da28586_1.txt ffmpeg-transcode-f9cda38c-fe27-468f-b019-150375e00eb0_1.txt embyserver.txt

[wedgekc 12]

In the past I have used that same cpu.  It can be tricky depending on what OS and kernel you are using but sometimes the GUC must be turned on by adding "options i915 enable_guc=3"  to: /etc/modprobe.d/i915.conf

If you do a google search on the option above you can find more info and see if it applies to your situation.  My issue was similar, all the transcoding options were there but it wouldn't transcode. 

 

[nesk_woe 0]

hi wedgekc, thank you for the update, I am running the server from docker,  image is linuxserver/emby:latest, for os, do you mean the os that my NAS is running on? I am not able to locate /etc/modprobe.d/i915.conf within the container.

[wedgekc 12]

Yes, what are you using for your NAS os, synology?  My experience is with Debian.  The command I mentioned would be used on the host with the gpu.  As I understand it, the low power encoder/decoder must be enabled for transcoding to work.  If you can get to a terminal you can try running:  "sudo cat /sys/kernel/debug/dri/0/gt/uc/guc_info" (you may or may not need to use sudo at the beginning) or maybe try "sudo dmesg | grep GuC" and see what is returned .  Sorry, but I don't have any experience with Synology and I don't know if things I am mentioning are even possible to do with it.  

[nesk_woe 0]

Not Synology, it is Chinese band NAS, os call UGOS, I am not able to open the terminal of it to check on that. strange that Jellyfin working normal with similar docker deployment

[guunter 49]

Can you post your docker compose file?

[nesk_woe 0]

sorry， there is no docker compose file could be provide, as I am using a embed docker tool. but if below logs tells the reason why it is failing?

 

>>>>>> Processing Plan

Name CanDoInHW WillDoInHW Reason 

Automatic software decoder >> False False Software Codec 

VideoInput >> False False Not a hardware decoder 

ToneMapping (when possible) >> True True 

VideoOutput >> True True Hardware encoder 

QuickSync JasperLake UHD Graphics - H... >> True True Hardware Codec 

 

>>>>>> Video Processing Steps for [0:0]: H.265 (HEVC)

Step HW-Context Format SW-Format Size Next

HEVC >> - yuv420p10 yuv420p10 3840x2160 >> hwupload

hwupload >> QSV qsv p010 3840x2160 >> vpp_qsv

vpp_qsv >> QSV qsv nv12 3840x2160 >> 

 

>>>>> Non-Default Encoder Parameters

Warning EncoderParametersH264Qsv.LowPowerEncoding: Original: False Actual: True

 

/app/emby/bin/ffmpeg -loglevel +timing -y -print_graphs_file "/config/logs/ffmpeg-transcode-cf456497-ceed-47f7-ab2a-ae71f5687278_1graph.txt" -copyts -start_at_zero -init_hw_device "qsv=qsvdev:hw_any,child_device=/dev/dri/renderD128" -filter_hw_device qsvdev -ss 00:03:18.000 -c:v:0 hevc -noautorotate -i "/data1/[4ksj.net]铃芽之旅.Suzume.2022.2160p.UHD.BluRay.HDR10.HEVC.10bit.DTS-HD.MA.5.1-4K世界/BDMV/STREAM/00000.m2ts" -filter_complex "[0:0]hwupload@f1=extra_hw_frames=64,vpp_qsv@f2=format=nv12[f2_out0]" -map [f2_out0] -map 0:1 -sn -c:v:0 h264_qsv -b:v:0 55291293 -g:v:0 72 -maxrate:v:0 55291293 -bufsize:v:0 110582586 -keyint_min:v:0 72 -r:v:0 23.976024627685547 -low_power:v:0 1 -profile:v:0 high -aud:v:0 1 -c:a:0 aac -ab:a:0 192000 -ac:a:0 2 -filter:a:0 "volume=2" -disposition:a:0 default -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "/config/transcoding-temp/C7991D/C7991D.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_start_number 66 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "/config/transcoding-temp/C7991D/C7991D_%d.ts"

 

00:17:16.514 ffmpeg version 5.1-emby_2023_06_25 Copyright (c) 2000-2022 the FFmpeg developers and softworkz for Emby LLC

00:17:16.514 built with gcc 10.3.0 (crosstool-NG 1.25.0)

00:17:16.514 Execution Date: 2024-04-27 00:17:16

00:17:16.584 [mpegts @ 0x148de40] start time for stream 3 is not set in estimate_timings_from_pts

00:17:16.584 [mpegts @ 0x148de40] start time for stream 4 is not set in estimate_timings_from_pts

00:17:16.584 [mpegts @ 0x148de40] start time for stream 5 is not set in estimate_timings_from_pts

[guunter 49]

can you open a console in the container and use intel_gpu_top ?

[nesk_woe 0]

I can't find such command in the container

[nesk_woe 0]

Dear helpers

 

many thanks for help, I think I found the root cause, it was still PGS subtitles force software transcoding. but it seems cause by safari, I do turn off subtitle on safari, but it doesn't seems works, however, if I switch to edge, the problem solved.

[Luke 42080]

On 4/27/2024 at 10:29 PM, nesk_woe said:

Dear helpers

 

many thanks for help, I think I found the root cause, it was still PGS subtitles force software transcoding. but it seems cause by safari, I do turn off subtitle on safari, but it doesn't seems works, however, if I switch to edge, the problem solved.

Hi, can we please see comparison log files from both edge and safari playback? Thanks !

[Luke 42080]

@nesk_woe?