Emby Connect unable to find server

[Snowfalcon 1]

Unable to find server thru emby connect.  I can sign in but the server is not shown.  Tried to connect to server manually and is unable to find server.  Using Win11 Edge browser at app.emby.media on home network

[Luke 42080]

Quote

Tried to connect to server manually and is unable to find server. 

Hi, what is the exact message that you get? Usually it will have suggestions on what to do. Did you read and try those?

[Snowfalcon 1]

After I sign in it goes back to this screen

[Luke 42080]

3 minutes ago, Snowfalcon said:

After I sign in it goes back to this screen

Right, I was asking about the manual connection of when it says unable to connect. Thanks.

[Snowfalcon 1]

manual log in

[Happy2Play 9782]

Does a site like canyouseeme.org show Emby ports open?

Are you able to connect to the displayed WAN:port shown on dashboard?

Did you link your local user to Connect Email?

Are you connecting http or https?

[Luke 42080]

3 minutes ago, Snowfalcon said:

manual log in

Did you read the suggestions and try any of them?

[Snowfalcon 1]

Thanks for the help 8096 does not seem to be open for some strange reason

[Happy2Play 9782]

21 minutes ago, Snowfalcon said:

Thanks for the help 8096 does not seem to be open for some strange reason

Can clients (other than localhost same machine) connect to your server locally?

[Snowfalcon 1]

yes I have a fire tv and samsung tv that have no problems

[Snowfalcon 1]

I Checked my router and the port seems to be set up correctly for the emby server machine

[Happy2Play 9782]

Looks okay but don't know this router configs.

Only other thing assuming your port forwarded correctly is if your ISP is using CGNAT.

Verify Public IP and Port

Can you do a traceroute per the KB.

Since other clients can connect locally that should rule out the firewall, but would ask is this a Windows server on Win 11?  What are your firewall rules?  What is the system network type set to as Win 11 likes to default to Public.

[Snowfalcon 1]

tried to connect again to the lan and the wan both unsuccessful.  The port did not become open until  i turned off the VPN on the win11.  The network is setup as private and is not a server. The Ip matches the emby address

[Luke 42080]

11 minutes ago, Snowfalcon said:

tried to connect again to the lan and the wan both unsuccessful.  The port did not become open until  i turned off the VPN on the win11.  The network is setup as private and is not a server. The Ip matches the emby address

So with the VPN off now you're all set?

[Snowfalcon 1]

No still does not connect

 

[Luke 42080]

4 minutes ago, Snowfalcon said:

No still does not connect

 

What address is in the browser address bar?

[Luke 42080]

If we're still talking app.emby.media, there's no getting around the suggestions in those bullet points. You have to do one of those, or:

• use your local web app, http://ip:port
• use an installed Emby app (windows, android, iOS).