Missing actor images and bio

[jglazer63 22]

Now that I have Emby creating the .nfo files, the actor information is missing.  No actor images either.  How can I get this back?

[Happy2Play 9782]

Sorry can you elaborate and possible post a server log as I am not seeing an issue with existing people images or metadata.

[jglazer63 22]

See screenshot below.  Note, no actor images

[Happy2Play 9782]

15 minutes ago, jglazer63 said:

See screenshot below.  Note, no actor images

Do you write nfo files with media?

What is your metadata provider order?

But looks like the bug Luke reported to TVDB and is awaiting an answer.

But can say I do not see this issue unless it only applies to something new.  But your example is old so I can only guess no nfo files and Emby got fresh metadata from provider and it does not exist do to api bug or change.

 

Per legacy xml metadata with media

Edited April 18, 2024 by Happy2Play

[jglazer63 22]

Yes saving .nfo files.  See screenshots below

[Happy2Play 9782]

And do the people appear in the nfo file?  Since they appear to be new I will guess no.

Do the cast crew show up for the Show as Series level?  If so it is the bug/change Luke is waiting for a response on.

characters missing from /series/{id}/episodes/{season-type}/{lang} · Issue #326 · thetvdb/v4-api (github.com)

Edited April 18, 2024 by Happy2Play

[Happy2Play 9782]

Also is this only a episode issue?

[jglazer63 22]

Enclosed is the S01E01 .nfo file.  It appears, no, they are not in the file.  They do seem to show in the show.nfo file (also included)

All episodes of Boston Legal are this way.

Boston Legal - S01E01 - Head Cases.nfo tvshow.nfo

Edited April 18, 2024 by jglazer63

[jglazer63 22]

Additionally, when I click the "links" entry for TheTVDB it is extremely slow and shows a limited cast list (none of the main players) and when I click on of the names it takes forever to get to the person.  Could the scraper be timing out?

[Happy2Play 9782]

6 minutes ago, jglazer63 said:

Enclosed is the S01E01 .nfo file.  It appears, no, they are not in the file.  They do seem to show in the show.nfo file (also included)

All episodes of Boston Legal are this way.

Boston Legal - S01E01 - Head Cases.nfo 1.91 kB · 0 downloads tvshow.nfo 5.9 kB · 0 downloads

Yes testing this it is the open issue devs is waiting on TVDB to respond.  Until then there is nothing you can do at least from a Emby standpoint until they respond, or dev has to rewrite the plugin to utilize a different api method.

[Happy2Play 9782]

1 minute ago, jglazer63 said:

Could the scraper be timing out?

No as I reproduce the TVDB only provider no episode cast issue.  It is the open issue on GitHub linked above.

[jglazer63 22]

I remove TheTVDB out of the equation and use TMDB exclusively now.  It all looks fine now.

[Happy2Play 9782]

Yes as every provider does something different with People so each will provide a different result.  As you truly do not get episode cast (guest stars) from other providers vs TVDB when it works.

[jglazer63 22]

I see that.  Hopefully this will be corrected soon

 

[jglazer63 22]

Well I am back to TheTVDB now as without it, Auto Organize cannot find the proper source meta data for some shows.

[Happy2Play 9782]

As already mentioned TVDB either introduced a bug or changed api behavior so dev is waiting for them to respond, but they can be extremely slow.

https://github.com/thetvdb/v4-api/issues/326