OpenSubtitles - 406 Error Not Acceptable

[Luke 42077]

HI, we are looking into it. Thanks.

[chief2810 5]

Now I’m getting 

 

‘Have you enabled subtitle downloading’ 

When yes I have. 

[sn0pzer 2]

It's fixed for me now, thanks!

[chief2810 5]

Not working for me 

[Luke 42077]

HI, yes we are looking into it. Thanks.

[Neminem 1518]

1 hour ago, sn0pzer said:

It's fixed for me now, thanks!

Was there a plugin update ?

[Happy2Play 9780]

4 minutes ago, jaycedk said:

Was there a plugin update ?

No updates yet, devs are working with OS.  But personally have seen it work and stop working and work again in the last 18 hours.

[Neminem 1518]

9 minutes ago, Happy2Play said:

No updates yet, devs are working with OS.  But personally have seen it work and stop working and work again in the last 18 hours.

That really seams like a upstream issue.

ie OS issue.

[HTanner 3]

The OpenSubtitles plugin was just updated to 1.0.57.0. Does this fix the failed downloads problem?

[chief2810 5]

Not for me 

[Happy2Play 9780]

4 minutes ago, chief2810 said:

Not for me 

What issue are you having as not everyone is having the same exact issue.

Please post the server log.

I find trouble shooting these are can be almost impossible as removing credentials is working also currently

[Kerdogz 0]

9 minutes ago, HTanner said:

The OpenSubtitles plugin was just updated to 1.0.57.0. Does this fix the failed downloads problem?

Yes. I am able to download from the Windows server app and use the subs on the Emby clients.

THANK YOU!

[chief2810 5]

Server log as requested

embyserver.txt

[Happy2Play 9780]

1 minute ago, chief2810 said:

Server log as requested

embyserver.txt 523.41 kB · 1 download

So your issue is not related to this topic.

It is this one about VIP Unauthorized.  And if you remove plugin credentials it works correct.  Eventhough that is not how it is suppose to work.

 

[chief2810 5]

Thanks can confirm removing OS credentials works? 

Hopefully they fix the issue where if you are a VIP member of OS it works 

[Happy2Play 9780]

1 minute ago, chief2810 said:

Thanks can confirm removing OS credentials works? 

Hopefully they fix the issue where if you are a VIP member of OS it works 

Yes dev is working on the specific OS VIP issue but you need to follow the other topic 

[TXTECHIE 5]

6 hours ago, Happy2Play said:

OpenSubtitles 1.0.57 Update plugin Not working for me. no download now, get No results found..
i have VIP also with OpenSubtitles.
Running Emby 4.8.8.0  running on OS Linuxmint.

[Happy2Play 9780]

11 minutes ago, TXTECHIE said:

6 hours ago, Happy2Play said:

OpenSubtitles 1.0.57 Update plugin Not working for me. no download now, get No results found..
i have VIP also with OpenSubtitles.
Running Emby 4.8.8.0  running on OS Linuxmint.

Can only guess without new server log but other topic probably applies.

[TXTECHIE 5]

17 minutes ago, TXTECHIE said:

6 hours ago, Happy2Play said:

OpenSubtitles 1.0.57 Update plugin Not working for me. no download now, get No results found..
i have VIP also with OpenSubtitles.
Running Emby 4.8.8.0  running on OS Linuxmint.

I removed my VIP username and PW info from Opensubtitles plugin and restarted  emby server, and now it works with out my VIP. search and download both are working.
but with my VIP info in there it is not. No search.

[Happy2Play 9780]

2 minutes ago, TXTECHIE said:

I removed my VIP username and PW info from Opensubtitles plugin and restarted  emby server, and now it works with out my VIP. search and download both are working.
but with my VIP info in there it is not. No search.

Yes so I can only guess you are getting Unauthorized and not NotAcceptable in your log so no longer this topic.

 

Edited July 13, 2024 by Happy2Play

[TXTECHIE 5]

Just now, Happy2Play said:

Yes so I can only guess you are getting Unauthorized and not NotAcceptable in your log so no longer this topic.

Yes i was NotAcceptable with my VIP.
now after updating to OpenSubtitles 1.0.57... it change it to No search with my VIP user info in it.
Removing user info, it will work i read on other topic. must restart emby.
should my VIP be working like it was?

[Happy2Play 9780]

8 minutes ago, TXTECHIE said:

Yes i was NotAcceptable with my VIP.
now after updating to OpenSubtitles 1.0.57... it change it to No search with my VIP user info in it.
Removing user info, it will work i read on other topic. must restart emby.
should my VIP be working like it was?

No per the other topic the dev still need to do something different I guess and talk to OS on what the issue is as there are multiple variable here for non-premiere and premiere Emby users  and then OP VIP users that fall under Emby non-premiere and premiere also so I can see some major conflict getting this to work as intended.

But user server logs are going to be required.

[TXTECHIE 5]

1 minute ago, Happy2Play said:

No per the other topic the dev still need to do something different I guess and talk to OS on what the issue is as there are multiple variable here for non-premiere and premiere Emby users  and then OP VIP users that fall under Emby non-premiere and premiere also so I can see some major conflict getting this to work as intended.

But user server logs are going to be required.

would you like my user server log paste here or on that other topic.

 i do have Emby Premiere.

[Happy2Play 9780]

17 minutes ago, TXTECHIE said:

would you like my user server log paste here or on that other topic.

 i do have Emby Premiere.

If you are positive on the error but believe the other topic should be more relevant.

[Luke 42077]

Hi, yes we are looking into it. Thanks.