OpenSubtitles - 406 Error Not Acceptable

[Disenioweb 0]

Hello, the same, canot download subtitles 

[Masterchops 1]

Hello, i'm also getting an error "NotAcceptable" 

I'm open to suggestions on how to resolve this issue. 

Have a great day :) 

[Q-Droid 989]

Might this have anything to do with yesterday's update of the plug-in?

[TXTECHIE 5]

Yep same here. Can not download any sub now after that update today. get this Errors NotAcceptable. . was working yesterday.

Edited July 6, 2024 by TXTECHIE

[Happy2Play 9780]

22 minutes ago, TXTECHIE said:

Yep same here. Can not download any sub now after that update today. get this Errors NotAcceptable. . was working yesterday.

I am not seeing an issue at least manually downloading subs with new OpenSubtitles 1.0.56.

But if you truly think it is the update go the catalog and install previous version and restart, note plugin auto update will happen but just don't restart again Emby.  This will allow you verify a plugin change caused the issue or not. 

Edited July 6, 2024 by Happy2Play

[Happy2Play 9780]

1 hour ago, Q-Droid said:

Might this have anything to do with yesterday's update of the plug-in?

Would appear so as you mentioned in other topic search works but download does not.

 

[Q-Droid 989]

2 minutes ago, Happy2Play said:

Would appear so as you mentioned in other topic search works but download does not.

 

Same for you then? 

[Happy2Play 9780]

Downgrading give the same error so I will guess issue is not Emby again.

[TXTECHIE 5]

I tried that downgrade too right away it did the same. Maybe it Open-subtitles trouble. hours later testing it again now it say.. No results found..

[sn0pzer 2]

Same for me, getting a "NotAcceptable" error. Downgrading the plugin does not solve the issue.

[heula 192]

Same here.

[luser 37]

+1

2024-07-07 12:03:52.732 Error Server: Error processing request
	*** Error Report ***
	Version: 4.8.8.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux
	Framework: .NET 6.0.25
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 8
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: NotAcceptable
		at OpenSubtitles.OpenSubtitleComDownloader.DownloadSubtitlesToString(String id, OpenSubtitleOptions options, CancellationToken cancellationToken)
		at OpenSubtitles.OpenSubtitleComDownloader.GetSubtitlesInternal(String id, OpenSubtitleOptions options, CancellationToken cancellationToken)
		at Emby.Providers.Subtitles.SubtitleManager.DownloadSubtitles(BaseItem item, String subtitleId, LibraryOptions libraryOptions, CultureDto[] searchedLanguages, CancellationToken cancellationToken)
		at Emby.Api.Subtitles.SubtitleService.Post(DownloadRemoteSubtitles request)
		at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
		at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
		at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: OpenSubtitles
	TargetSite: Void MoveNext()

 

[ryanzb111 4]

Unable to login at https://www.opensubtitles.com/

[Happy2Play 9780]

15 minutes ago, ryanzb111 said:

Unable to login at https://www.opensubtitles.com/

Not having that issue as I just logged in looked at history.  But still get 406 error on downloads in Emby.

@Lukedon't know if this is new or not but does the plugin account for download delays?  Unless this is only a web site as you have to click download wait 10 seconds and click download again.  But at the same time everything I have seen on the 406 error is a quota limit reached even though that has not happened per the on screen image showing 2 of 20.  Or is there a disconnect with user login and their quotas?

 

 

Edited July 7, 2024 by Happy2Play

[TXTECHIE 5]

9 hours ago, TXTECHIE said:

I tried that downgrade too right away it did the same. Maybe it Open-subtitles trouble. hours later testing it again now it say.. No results found..

I uninstalled plugin an reinstalled it now back to NotAcceptable error still.
search works that it.

[Luke 42077]

Is there anyone here having this issue who does not have Emby Premiere?

[Q-Droid 989]

23 minutes ago, Happy2Play said:

Not having that issue as I just logged in looked at history.  But still get 406 error on downloads in Emby.

Does your history on OS .com show downloads from the new API? The .org site showed history for my Emby activity but the new .com site doesn't.

[Happy2Play 9780]

4 minutes ago, Q-Droid said:

Does your history on OS .com show downloads from the new API? The .org site showed history for my Emby activity but the new .com site doesn't.

It shows 2 previous tests via Emby and two manual from site today.

 

[Edrock200 53]

Is it possible they are enforcing these limits now? Are vip users getting the error to? https://www.opensubtitles.com/en/support_us

[chief2810 5]

16 minutes ago, Edrock200 said:

Is it possible they are enforcing these limits now? Are vip users getting the error to? https://www.opensubtitles.com/en/support_us

I’m VIP and getting the error. 

[Q-Droid 989]

1 hour ago, Happy2Play said:

It shows 2 previous tests via Emby and two manual from site today.

 

Mine only shows manual downloads and I use the search and download from ATV app frequently. 

[Q-Droid 989]

54 minutes ago, Edrock200 said:

Is it possible they are enforcing these limits now? Are vip users getting the error to? https://www.opensubtitles.com/en/support_us

OS VIP and Emby premiere. The limits on the OS site for my account are correct.

[Kerdogz 0]

I'm an Emby Premiere client. Receiving the "Not acceptable" error when attempting to download subs.

I have created and can log into my OpenSubtitles.com account.

I have the same user and password setup on Emby for OpenSubtitles.com

When searching for subs for a movie I'm presented with choices from Opensubtitles.com

But selecting and downloading returns "Not acceptable" error

Running ver 1.0.56.0 of OpenSubtitles plugin

This problem seemed to occour after the OS change to .com from .org

Please advise

[remigius 0]

1 hour ago, Kerdogz said:

I'm an Emby Premiere client. Receiving the "Not acceptable" error when attempting to download subs.

I have created and can log into my OpenSubtitles.com account.

I have the same user and password setup on Emby for OpenSubtitles.com

When searching for subs for a movie I'm presented with choices from Opensubtitles.com

But selecting and downloading returns "Not acceptable" error

Running ver 1.0.56.0 of OpenSubtitles plugin

This problem seemed to occour after the OS change to .com from .org

Please advise

Exactly the same as me. Except i have a vip account at opensubtitles.com

Edited July 8, 2024 by remigius

[firefox1970 12]

Same here, cant get any Sub anymore.