Black screen after fast-forward beyond buffer ,sound still work

[kiraphim00 3]

Black screen after fast-forward beyond buffer ,sound still work but no picture .everything work fine except picture

[ebr 16169]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Luke 42077]

@kiraphim00?

[kiraphim00 3]

i saw other sent log file ,it quite hard to me to get log from another house. Can i just explain the problem ? .my mom said it cannot fast forward too much otherwise its show no picture and for some videos the picture is stuck ,it seem that video still playing without picture both happen when fast forward beyond the buffer of video.

 

[ebr 16169]

What kind of video?  Is it direct playing or transcoding?  Are any ffmpeg logs produced?

[kiraphim00 3]

its direct play

[Luke 42077]

@kiraphim00

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[Luke 42077]

@kiraphim00?