Guide Data Refresh crashing

[griam01 14]

Seems like sometime today my EPG data fails to load anymore

Here is what is in the log, I confirmed from the link there is data in there, but emby seems to be crashing when loading.  I rebooted, removed the plugins and readded them, still the same. 

2024-04-09 21:56:52.759 Info TaskManager: Executing Refresh Guide

2024-04-09 21:56:52.778 Info HttpClient: GET https://tinyurl.com/x_path1_x

2024-04-09 21:56:53.547 Info HttpClient: GetTempFileResponse url: https://tinyurl.com/x_path2_x

2024-04-09 21:56:53.547 Info HttpClient: GET https://tinyurl.com/x_path2_x

2024-04-09 21:56:54.266 Error LiveTvManager: Error getting channels

*** Error Report ***

Version: 4.8.3.0

Command line: C:\Users\Emby\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp

Operating system: Microsoft Windows 10.0.22000

Framework: .NET 6.0.27

OS/Process: x64/x64

Runtime: C:/Users/Emby/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll

Processor count: 4

Data path: C:\Users\Emby\AppData\Roaming\Emby-Server\programdata

Application path: C:\Users\Emby\AppData\Roaming\Emby-Server\system

System.Xml.XmlException: System.Xml.XmlException: An error occurred while parsing EntityName. Line 9, position 543.

at Emby.XmlTV.XmlTvProvider.GetXmlDataCache(ListingsProviderInfo info, CancellationToken cancellationToken)

at Emby.XmlTV.XmlTvProvider.GetChannels(ListingsProviderInfo info, CancellationToken cancellationToken)

at Emby.LiveTV.LiveTvManager.RefreshEmbyChannelsInternal(IProgress`1 progress, CancellationToken cancellationToken)

Source: Emby.XmlTV

TargetSite: Void MoveNext()

Edited April 10, 2024 by griam01

[Luke 42077]

Hi there, please attach the complete emby server log file. Thanks.

[griam01 14]

embyserver-63848304000.txt

 

I was able to put the file locally versus a dropbox link and it worked but this has been working for months like this and just started yesterday.  If I download the file via dropbox it does contain the data and no errors pulling it down and opening it. 

[Luke 42077]

HI, what it appears is that the xml url is not sending back valid xml data.

[griam01 14]

@Lukethis is still causing an issue, can you check the latest logs and see if you are still showing the same problem with the xml url not sending back valid data?  Others don't seem to be having the issue.  I tried full link and shortened url to dropbox and both just show a blank screen under live tv.  When I do a refresh of guide data with either dropbox url (shortened or not), it comes back immediately as done.  As soon as I put in a local file on my computer, it works.  Attaching latest logs from this morning where I tested this after a reboot, then switched to local file.

embyserver(6).txt

[Luke 42077]

I'm not really sure. Could dropbox at some point be returning an older version?

[griam01 14]

@LukeI ended up moving this to google drive and it seems to be fine now, we will see how it continues to function.