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Black screen when viewing some videos on TCL google TV


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Posted

Some videos show black screen

Latest releases have fixed some of the instances when this happens

Watching consecutive episodes works okay now

Finishing a show and being redirected to menu, or exiting manually, and selecting another show often causes it to show a black screen with audio

Exiting the app completely resolves the issue

Tv screensaver/timeout also appears to trigger the black screen

Unable to provide logs as the send log button is also broken on TCL tv

Very happy to assist if able to - recommend updating emby so you can send logs to the server.

Posted

Hi there, what version number of the app are you on?

Posted

3.3.65 was the last one I installed after you guys addressed the consecutive play issue

I haven't installed anything since as I hadn't had any updates

Happy to grab the latest if you think it would helpĀ 

Posted
On 4/4/2024 at 2:53 AM, tOLJY said:

3.3.65 was the last one I installed after you guys addressed the consecutive play issue

I haven't installed anything since as I hadn't had any updates

Happy to grab the latest if you think it would helpĀ 

HI, yes there is a newer build up for download. Thanks.

  • 1 month later...
Posted

I've tested this release for a while now, sorry for not getting back sooner.

It seems to have solved my playback issues.

Thanks guys!

Posted

Is it worthwhile me upgrading to the latest again and checking that it is still fixed?

Posted
On 6/6/2024 at 8:40 PM, tOLJY said:

Is it worthwhile me upgrading to the latest again and checking that it is still fixed?

Hi, yes that would be great. Thanks !

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