Some HEVC files not playing video (audio works) on Shield TV Pro

[Morshu 4]

Did some limited testing with the files now. Seems to play fine. One thing I noticed is that the video would occasionally pause for a few seconds and then resume. However, guess it could be something isolated to the file, kind of a small sample size to say if it means anything. 

[smgsmagus 0]

On 7/26/2024 at 5:59 PM, ebr said:

Can you please try the beta release of the app?

 

I'm always on beta but newest beta caused for me another issues and Emby became unusable - referenced here (but also in other thread in beta by other people): Happy to give it a try  once you will have some new version for testing.

 

[ebr 16169]

18 hours ago, smgsmagus said:

Happy to give it a try  once you will have some new version for testing.

Please try the new  beta release of the app

 

 

[Morshu 4]

Sorry for waking up an old thread, but... I might have jumped the gun in marking the app release as the solution. 

 

I'm afraid Emby on Nvidia Shield still struggles with some HEVC files, and those HEVC files always run fine on Kodi or Plex. 

 

It's sad really. Love Emby and everything with it, so I really hate it when I have to resort to another app for some of the files. 

Edited December 14, 2024 by Morshu

[Luke 42077]

On 12/14/2024 at 4:42 PM, Morshu said:

Sorry for waking up an old thread, but... I might have jumped the gun in marking the app release as the solution. 

 

I'm afraid Emby on Nvidia Shield still struggles with some HEVC files, and those HEVC files always run fine on Kodi or Plex. 

 

It's sad really. Love Emby and everything with it, so I really hate it when I have to resort to another app for some of the files. 

@Morshu

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[bandit8623 213]

On 12/18/2024 at 8:20 PM, Luke said:

@Morshu

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

 

feel this is the same issue.  @Lukeis on top of it.

Edited February 2, 2025 by bandit8623