Problem with Alexa Certificate

[djerniehoule 23]

I am now getting this error on my alexa "unauthorized client needs to authenticate"

[Luke 42077]

10 hours ago, djerniehoule said:

I am now getting this error on my alexa "unauthorized client needs to authenticate"

What exactly have you done?

[djerniehoule 23]

How many times are you going to ask this? I've done everything that in the forum, but the instructions are all over the place. Let's work together to get a clear list of instructions...

[djerniehoule 23]

I have some time this morning, so I am revisiting this topic. I think I got everything installed, but I am getting this error. Please see image

[djerniehoule 23]

I now have this. I did the settings in Emby but still I get “unauthorized, client needs to authorize” 

[Q-Droid 989]

Did you restart the Emby server after installing the certificate?

 

[djerniehoule 23]

yes...

[Q-Droid 989]

I haven't read this whole thread so bear with me...

- You now have a cert installed and restarted Emby.
- Can you connect to your server using https?
- What ports are you using externally? I think Alexa needs 443.
- Setup port forwarding on your router: port 443 -> 8920 on Emby server.
- In Network settings on Emby server set the public https port number to 443. Only the public value.
- You might have to check/redo the Alexa settings for Emby?
 

[djerniehoule 23]

When adding domain to certificate in Dynu am I using "domain" or "Ipv4"?

[djerniehoule 23]

I am able to connect to emby remotely, so that part is all good...

[Q-Droid 989]

You don't need to do anything certificate related in Dynu. Are you talking about the TXT record validation?

 

[djerniehoule 23]

I understand that, in ZeroSSl, which do I use when creating certificate "domain" or "iPv4"

[Q-Droid 989]

To get certificates you use domain, IPv4 does not apply to certs. If you can connect to your server using https from LAN, make sure WAN is also working - can use a mobile phone on cellular network for this test. The next steps would be to get Alexa working.

 

[djerniehoule 23]

yes it works, I have turned off wifi on my phone and I can connect to emby

[djerniehoule 23]

On my alexa i open emby, it says emby here how can I help? I ask play music it says unauthorized, client needs to authorize

[Q-Droid 989]

What does your https URL look like? You don't have to share your actual domain, a dummy entry is enough.

Does Alexa need to be setup again for Emby after you've made these changes?

[djerniehoule 23]

When I set it up in dynu it's blank.ddnsfree.com there is no http or https leading. When I type it in a browser it takes me to my router

Edited April 7, 2024 by djerniehoule

[djerniehoule 23]

It appears now, the alexa emby app is not connecting to my server... I disabled it, now when I do emby setup, server to control is blank....

[Q-Droid 989]

What do you use to connect using a browser and phone app?

https://blank.ddsnfree.com:8920

or https://blank.ddnsfree.com

or something else?

What does your Emby server dashboard show for LAN and WAN access?

Now go back and check these:

2 hours ago, Q-Droid said:

- You now have a cert installed and restarted Emby.
- Can you connect to your server using https?
- What ports are you using externally? I think Alexa needs 443.
- Setup port forwarding on your router: port 443 -> 8920 on Emby server.
- In Network settings on Emby server set the public https port number to 443. Only the public value.
- You might have to check/redo the Alexa settings for Emby?
 

 

[djerniehoule 23]

http://100.blank.blank.blank:8096

[djerniehoule 23]

This is my settings

[Q-Droid 989]

That's not https. Can you attach your Emby server log to this thread?

 

[djerniehoule 23]

Like this?

embyserver.txt

Edited April 7, 2024 by djerniehoule

[djerniehoule 23]

I can connect http but not https from my phone with wifi off

[Q-Droid 989]

Can you edit your post and remove that log then attach it as a file instead of pasting in the whole thing as a post?

It looks like you haven't entered your external domain name in the Emby Network settings.

Emby can't open the certificate file because it doesn't like the password.

26 minutes ago, djerniehoule said:

2024-04-07 10:13:00.681 Error App: Error loading cert from C:\ssl\emby.pfx
    *** Error Report ***
    Version: 4.8.3.0
    Command line: C:\Users\erhou\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.22631
    Framework: .NET 6.0.27
    OS/Process: x64/x64
    Runtime: C:/Users/erhou/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 12
    Data path: C:\Users\erhou\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\erhou\AppData\Roaming\Emby-Server\system
    Internal.Cryptography.CryptoThrowHelper+WindowsCryptographicException: Internal.Cryptography.CryptoThrowHelper+WindowsCryptographicException: The specified network password is not correct.