Audio transcode issue whit the last stable version 4.8.3.0

[damien_c2 7]

Hello since i have update update to 4.8.x.x, i have notice emby start rollback few second / audio desync. i have try an new server an same issue. 

I watch using brave. 

embyserver.txt ffmpeg-remux-c2a386e8-a675-4c2c-9a83-f5e8b7c62b9d_1.txt

[Luke 42079]

Hi, how do things compare in Chrome?

[damien_c2 7]

On 3/12/2024 at 12:00 AM, Luke said:

Hi, how do things compare in Chrome?

My user in chrome have the same issue and one vivaldi also. 

[Luke 42079]

On 3/20/2024 at 7:09 PM, damien_c2 said:

My user in chrome have the same issue and one vivaldi also. 

HI, are you still having an issue with this?

[damien_c2 7]

On 3/25/2024 at 4:44 PM, Luke said:

HI, are you still having an issue with this?

Hello, yes it seem all device who transcode audio have this issue. 

[Luke 42079]

How does MS Edge compare?

[damien_c2 7]

14 hours ago, Luke said:

How does MS Edge compare?

Same little roll back of 1-2 secs. 

[Luke 42079]

Hi, are you still having an issue with this? Have you updated to Emby Server 4.8.5?

[ppfeufer 3]

Yep, still the same with the latest release.

[ppfeufer 3]

And in version 4.8.6.0 as well.

[damien_c2 7]

1 hour ago, ppfeufer said:

And in version 4.8.6.0 as well.

Yes same issue here, are you on Windows too ?

[ppfeufer 3]

On 09/05/2024 at 22:41, damien_c2 said:

Yes same issue here, are you on Windows too ?

Nope, Linux

[Luke 42079]

On 3/8/2024 at 12:37 AM, damien_c2 said:

Hello since i have update update to 4.8.x.x, i have notice emby start rollback few second / audio desync. i have try an new server an same issue. 

I watch using brave. 

embyserver.txt 2.58 MB · 2 downloads ffmpeg-remux-c2a386e8-a675-4c2c-9a83-f5e8b7c62b9d_1.txt 72.01 kB · 5 downloads

@damien_c2I would try removing the user transcoding restriction that you have placed and see if that helps.

[ppfeufer 3]

You mean in the user settings?

Got that all set and still getting these issues when it needs to transcode.

[ppfeufer 3]

I think I found something.

This only seems to happen after a video has been paused for a while, like 5 - 10 minutes and is resumed then.

Maybe that'll help to narrow it down.

[Luke 42079]

On 5/23/2024 at 7:55 AM, ppfeufer said:

I think I found something.

This only seems to happen after a video has been paused for a while, like 5 - 10 minutes and is resumed then.

Maybe that'll help to narrow it down.

@ppfeufer

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[ppfeufer 3]

My theory seems to be right, it happens after a video that needs transcoding (audio only in my case) is paused and resumed a couple of minutes later.

Here are the logs from around that time

embyserver.txt ffmpeg-remux-71096451-5b03-4c78-ab0c-134bf5ed9471_1.txt

Edited June 5, 2024 by ppfeufer

[ppfeufer 3]

The "Enable Throttling" setting in the Transcoding options might be involved.

I had it enabled and saw the video stutter. I disabled it and no stutters anymore so far.

 

[ppfeufer 3]

Ok, it's not the enable throttling setting. Just had a stutter even with it disabled after resuming the episode I was watching.

ffmpeg-remux-e0a043f4-49c8-4f4d-b925-5d1616ce3d05_1.txt embyserver.txt

[Luke 42079]

Hi, are you still having an issue with this?

[ppfeufer 3]

Yes

[visproduction 315]

ffmpeg-remux log file shows 808 instances of "Error in Proxer"

That's a lot of errors.

Example line 11345
 

Quote

2024-06-05 15:50:54.983 Error App: Error in Proxer
    *** Error Report ***
    Version: 4.8.8.0
    Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology72_{version}_x86_64.spk
    Operating system: Linux version 4.4.302+ (root@build5) (gcc version 12.2.0 (GCC) ) #69057 SMP Fri Jan 12 17:02:27 CST 2024
    Framework: .NET 6.0.25
    OS/Process: x64/x64
    Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: /var/packages/EmbyServer/var
    Application path: /volume1/@appstore/EmbyServer/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Forbidden
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.Get(HttpRequestOptions options)
       at Emby.Plugins.Proxer.Api.WebRequestAPI(String link, CancellationToken cancellationToken)
       at Emby.Plugins.Proxer.Api.Search_GetSeries(String title, CancellationToken cancellationToken, Boolean bettersearchresults)
       at Emby.Plugins.Proxer.Api.FindSeries(String title, CancellationToken cancellationToken)
       at Emby.Plugins.Proxer.ProxerSeriesProvider.GetMetadata(SeriesInfo info, CancellationToken cancellationToken)
       at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IRemoteMetadataProvider`2[] providers, MetadataRefreshOptions options, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()

 

[ppfeufer 3]

Seems to be fixed with v4.8.10.0, thank you!

[ppfeufer 3]

Ok, I spoke too soon, it's still happening …

embyserver-63863424000.txt ffmpeg-remux-49b7a24a-39b3-4a45-aae9-c30cb161727c_1.txt

[Carlo 4561]

@ppfeuferThanks for letting us know.

We'll continue to look at this.

Thanks,
Carlo