No compatible stream after upgrade to 4.8.3.0

[nague 5]

I'm no longer able to transcode after upgrading to 4.8.30. All clients report "No compatible Stream" when transcoding is necessary. Only directstream is ok.

I think there is something wrong with ffmpeg. Hardware transcoding is disable.

Everything was fine with emby 4.7.x and previous versions.

embyserver (3).txt

[Luke 42077]

HI, what OS are you on?

[nague 5]

Hi, Ubuntu 16.04 LTS

Edited March 8, 2024 by nague

[Luke 42077]

What is your system architecture?

[alucryd 315]

Is Ubuntu fully updated (as in 16.04.7), it should come with glibc 2.28 which is the minimum glibc version we require.

Edit: Scratch that, I was thinking of 18.04. 16.04 is way too old and is EOL since 2021, it doesn't meet the glibc 2.28 requirement.

Edited March 8, 2024 by alucryd

[nague 5]

Now that you mention it, there was a warning about glibc during upgrade.

I'll go for a fresh OS install.

Thanks 

[Luke 42077]

8 hours ago, nague said:

Now that you mention it, there was a warning about glibc during upgrade.

I'll go for a fresh OS install.

Thanks 

Let us know how this goes. Thanks.

[Luke 42077]

@nague?

[nague 5]

Sorry, I need some time to proprely setup a new VM and migrate emby data. I'll come back to you asap.

[nague 5]

Just install a new VM with Ubuntu 22.04 LTS and import /var/lib/emby. It works like a charm, no more issue with ffmpeg.

Thanks for your help.

 

[Luke 42077]

Thanks for following up.