Ios App - Downloaded video delete issue/Bug

[Bobjtx 1]

I purchased the EMBY premiere option today to use the download video feature for an upcoming trip.  In testing this out, it appears the offline / download features do not work well when the ipad is not connected to wifi (i.e. “offline”).  I was able to download some videos, both tv episodes and movies.  However, when wifi is disabled, as when traveling away from home I can play the videos, but:

1. “Remove downloaded video does not work until I reconnect to my EMBY server.

2. When offline, the IOS app under “manage downloads” would say there were no videos downloaded, even though they are there and I can play them.  Since it doesn’t show any videos are downloaded, I can not select the downloaded videos for removal.

I wonder if this is somehow related to the disabled features for non-premier memberships?  Once I reconnect to the server (which has a premiere key), removing downloads from the ios app again works.  When traveling I would like to delete/remove videos after I have finished watching them, to free up memory.   Has anyone else found a workaround for this issue?

Thanks.

Edited March 7, 2024 by Bobjtx
Clarification.

[Luke 42077]

Hi @Bobjtxwe'll take a look at these. Thanks for reporting.

[a20160523 4]

I can't delete downloaded content from the IOS version of Emby (2.2.39) without reconnecting to the Emby server. I have an Emby Premiere license. When I try to delete the content using the trash can icon, I see the spinning circle but it doesn't complete (i.e., delete the content).

Please advise. 

Thank you.

[Luke 42077]

On 5/30/2025 at 11:45 PM, a20160523 said:

I can't delete downloaded content from the IOS version of Emby (2.2.39) without reconnecting to the Emby server. I have an Emby Premiere license. When I try to delete the content using the trash can icon, I see the spinning circle but it doesn't complete (i.e., delete the content).

Please advise. 

Thank you.

Hi, yes this is something that we're working on improving. For now, you'll just need to reconnect to use that screen. Thanks.