Subtitles Downloading Repeatedly

[ajpb 0]

Hey guys!
At this moment, I updated the emby to version 4.8.3.0 in Linux, and with the Open Subtitles 1.0.53.0 plugin, I have repeatedly downloaded the PT-PT subtitles.
The entire library. Is anyone else having this bug?
I have Open Subtitles VIP, only PT-BR subtitles and it just automatically downloads correctly.
Thanks

 

[Luke 42080]

Hi @ajpbis it still downloading new ones? If yes then please attach the emby server log from when the problem occurred:

How to Report a Problem

Thanks.

[ajpb 0]

Hello!
Sent... Thank you

embyserver.txt

[Luke 42080]

how are the files being named?

[ajpb 0]

*.1.pt-PT.srt

*.2.pt-PT.srt

*.3.pt-PT.srt

...

In some films or series it has already reached *.30.pt-PT.srt

 

[Luke 42080]

OK we'll take a look at it. Thanks for reporting.

[ajpb 0]

Is there a solution? Every week I have to delete thousands of unnecessary subtitles. Always repeating the same things over and over again. I've done everything I can do and it's the same.
Due to this error, I deleted thousands of subtitles that were correct for nothing...

[Luke 42080]

Hi, this should be resolved in the upcoming 4.8.4 release. Thanks.