R-Guest 0 Posted March 1, 2024 Posted March 1, 2024 Hello, I can no longer access my account. I tried 'forgot password' which does not send me an email. I also tried to create a new account, however it says that my display name is already associated with another account. Can you help me recover my account so I can continue using Emby Connect?
Abobader 3464 Posted March 1, 2024 Posted March 1, 2024 Hello R-Guest, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
pwhodges 2012 Posted March 1, 2024 Posted March 1, 2024 Can you access your server directly, using the local account rather than Connect? Paul
R-Guest 0 Posted March 1, 2024 Author Posted March 1, 2024 Yes, I only have an issue with Emby Connect. I think my Emby Connect account may be associated with an email address I can no longer check so I cannot recover the account on my own.
pwhodges 2012 Posted March 2, 2024 Posted March 2, 2024 You can delete the Connect association in the local user, save, then re-establish a new one. Paul 1
R-Guest 0 Posted March 2, 2024 Author Posted March 2, 2024 I agree that will work. However, I want to get back into my original account as it is associated with my display name and my Emby Premier subscription.
Happy2Play 9782 Posted March 2, 2024 Posted March 2, 2024 @R-Guestare you saying you can not log into the forum with your original account?
R-Guest 0 Posted March 2, 2024 Author Posted March 2, 2024 @Happy2PlayI cannot login online at all with my original account (forum, Emby Connect, etc.)
Happy2Play 9782 Posted March 2, 2024 Posted March 2, 2024 (edited) @Abobadershould be able to assist you with your original account. But you have already tried the Forgot Password on the forum correct? https://emby.media/community/index.php?/lostpassword/ Edited March 2, 2024 by Happy2Play added link 1
R-Guest 0 Posted March 2, 2024 Author Posted March 2, 2024 @Happy2PlayYes, I tried that, however, I do not have access to the email inbox anymore that is associated with the account.
Happy2Play 9782 Posted March 2, 2024 Posted March 2, 2024 23 minutes ago, R-Guest said: @Happy2PlayYes, I tried that, however, I do not have access to the email inbox anymore that is associated with the account. Will have to wait for Abo to comment/PM you to get all your information for previous/existing account.
Abobader 3464 Posted March 2, 2024 Posted March 2, 2024 @R-Guest PM the account name with the issue, thanks.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now