HDR10 movie is tinted green

[mannyrothman 10]

On Emby on iOS, the HDR film plays very green. But on Infuse, when connected to Emby, the file plays correctly in black and white. I attached all screenshots. The green screenshot is from Emby, and the black and white screenshot it from Infuse. 
 

On Emby on the Apple TV, it is black and white, but the highlights are strangely pinkish and greenish. Playing the same file on Infuse on the Apple TV yields perfect results.

Edited February 26, 2024 by mannyrothman

[Luke 42077]

Hi, we'll take a look at this. Thanks for reporting.

[mannyrothman 10]

Hi @Lukeis there an update with this? All my HDR movies are tinted green on Emby. Infuse does not have this issue. 

[Kyrunner 86]

Any update on this request I’m seeing the same issue on iPad Pro 

[RanmaCanada 494]

From a user's perspective, you should honestly just be using Infuse. From a server admin's perspective, you should tell your Apple TV clients to either get Infuse or switch to Android.

I know it's not what people want to read, but seriously, the dev team has been fighting with Apple TV since its inception, and they have been losing the war because of how difficult a battle the Apple TV is to work with.

[Luke 42077]

HI, we are looking into this. Thanks.

[Kyrunner 86]

On 5/29/2024 at 11:07 AM, RanmaCanada said:

From a user's perspective, you should honestly just be using Infuse. From a server admin's perspective, you should tell your Apple TV clients to either get Infuse or switch to Android.

I know it's not what people want to read, but seriously, the dev team has been fighting with Apple TV since its inception, and they have been losing the war because of how difficult a battle the Apple TV is to work with.

But why can Plex and infuse playback perfect on IOS with no green tint they seem not be be having issues with Apple 

[mannyrothman 10]

25 minutes ago, Kyrunner said:

But why can Plex and infuse playback perfect on IOS with no green tint they seem not be be having issues with Apple 

I feel like I ask myself this constantly:

Why can Plex/Infuse do it, and Emby can’t?

[RanmaCanada 494]

7 minutes ago, mannyrothman said:

I feel like I ask myself this constantly:

Why can Plex/Infuse do it, and Emby can’t?

I would say it's resources. Plex has tens of millions of dollars and over 100 paid staff members. InFuse also has a large staff base and has far more experience as they've been active with Apple products since 2007 (the owner is also relatively wealthy as they are an angel investor in projects). Put it this way, even Jellyfin dropped their development of the Apple TV app because of how difficult it is to work with. If the "F you give me my free S(*^*&^" community has decided it's not worth the effort to deal with, that tells you just how bad it is.

[bhestad 0]

Hi there, is there any update to this? It’s still an issue on emby with all of my Apple devices. iPhone, iPad, Mac, Apple TV. 

[Luke 42077]

On 12/26/2024 at 11:51 AM, bhestad said:

Hi there, is there any update to this? It’s still an issue on emby with all of my Apple devices. iPhone, iPad, Mac, Apple TV. 

Hi, we are working on improving this. Thanks.