Subtitle language does not appear in playback

[marciomaiden 3]

Hello

I have a problem, which happens in the browser, but also in apps.

When opening the episode, all subtitle languages appear, but when starting to play the video, if you click on subtitles, not all of them appear. but the subtitle continues to be shown in the correct language.

My case is the PT-PT language.
As you can see, subtitles appear on the episode page, but when playing back, the subtitles list does not show this subtitle, despite it being displayed.

[Luke 42077]

Hi, are you sure the two screenshots are from the same video?

[marciomaiden 3]

Yes. The video was pause. I took two pictures because of the length of the list of subtitles 

[Luke 42077]

Can you show the full list before playback?

[marciomaiden 3]

No problem. 

 

[marciomaiden 3]

The problem is also on the app of android.

On android tv is all ok. 

[Luke 42077]

Those don't look like the same video as your screenshot from the player. How did you confirm that?

Notice how the one in the video has three english tracks, but the one from the detail screen only has two. These don't look like the same video.

Please show the complete screenshot of the entire user interface so that those details are visible. Thanks.

[marciomaiden 3]

Sorry, my mistake. Different videos, but the error os there. 

Now prints from the same video. 

[marciomaiden 3]

Prints from the other show. 

[Luke 42077]

What version of emby for android do you have installed?

[marciomaiden 3]

3.3.66

 

but in browser is the same problem

[Luke 42077]

How do you know it’s the same video? Can you show screenshots of that?

[marciomaiden 3]

Can I send the video to you, and you test? 

[Luke 42077]

Sure.

[Luke 42077]

What version of Emby Server is installed?

[marciomaiden 3]

4.8.1.0

[Luke 42077]

OK please let us know if you see this with 4.8.3, once available for your platform. Thanks.

[marciomaiden 3]

the problem continues with version 4.8.3.0

[Luke 42077]

@pwhodgesare you able to reproduce?