TRAKT import playstates issue?

[kaledi 41]

I have several accounts and these synchronise with trakt (single account) for playstates.  I appear to have this working well.

In order to watch a tv series again, I have gone to trakt and deleted the play history, which should sync back to emby server and respective users.  I have the relevant setting - skip unwatched import from trakt - unchecked for each user.  When I import playstates in the scheduled tasks, the newly 'unwatched' series is not imported back.  I have seen it work in the past, but it has stopped working.  Is this a possible issue with 4.8?

[Luke 42077]

Hi there, can you please provide a specific example:
 

How to Report a Problem

Thanks.

[kaledi 41]

Here you go - I went into Trakt and removed the play history of all episodes of 'Fawlty Towers'.  I then ran the import playstates and no change has been made on emby server for any of the users.  I've downloaded a debug log file and PM'd it to you.

thanks

[kaledi 41]

Anything in the logs?

 

[Luke 42077]

HI, for testing purposes, if a single episode is marked as watched in trakt, does that succeed in resetting all of the states for the other episodes?

[kaledi 41]

So I just tried a sample of 3 different single episodes (different shows) and it seemd to sync correctly.

Another show, I had previously set the whole season to unwatched and it hadn't correctly synced on the emby server.  I set the first show to watched on trakt and then synced again.  This time, it synced correctly such that the first show showed as watched and then the rest of the season as unwatched.  If I unwatched that first episode again on trakt.  It did not sync correctly.

[Trevor68 70]

On 21/02/2024 at 09:55, kaledi said:

Is this a possible issue with 4.8?

yep.

 

[Luke 42077]

14 hours ago, kaledi said:

So I just tried a sample of 3 different single episodes (different shows) and it seemd to sync correctly.

Another show, I had previously set the whole season to unwatched and it hadn't correctly synced on the emby server.  I set the first show to watched on trakt and then synced again.  This time, it synced correctly such that the first show showed as watched and then the rest of the season as unwatched.  If I unwatched that first episode again on trakt.  It did not sync correctly.

OK please try this build of the plugin and let me know if it resolves it:

Trakt.zip

Thanks.

[kaledi 41]

Just tried it, and no, it does not appear to resolve this issue I'm afraid.

[Luke 42077]

58 minutes ago, kaledi said:

Just tried it, and no, it does not appear to resolve this issue I'm afraid.

OK one more try, can you please try this build:

Trakt.zip

Then please attach the emby server log. Thanks.

[kaledi 41]

Thanks.  My initial conclusion that this plug in didn't work, may be incorrect.  A second server restart seemed to make a difference.  Yes, this plug in seems to work, at least on a single test.  I'll test further later.  Sent log files directly

Edited February 28, 2024 by kaledi

[kaledi 41]

Ran another scenario.

1. I unwatched a complete season of a show in trakt and then did a sync and it did not sync. 

2. Manually set first show to watched of the season and synched and then whole seas correctly synched

3. set first show of season to unwatched and synched but that show did not show as unwatched in emby

 

I've sent full logs for this scenario to you.

[kaledi 41]

Any update / ideas on why setting a whole season to unwatched does not correctly sync back to emby server - i.e. the scenario above?

[Luke 42077]

8 hours ago, kaledi said:

Any update / ideas on why setting a whole season to unwatched does not correctly sync back to emby server - i.e. the scenario above?

Have you tried it again with the latest update to the Emby Trakt plugin?

[kaledi 41]

I installed the version you posted here, and I believe that an auto update happened after that, so yes.

[Luke 42077]

So are you all set now?

[kaledi 41]

Unfortunately, no.  If I attempt to change the play state of an entire season, or show in trakt i.e. from watched to unwatched.  The change in play state does not show in emby

[Luke 42077]

I thought you had previously said it was resolved?

[kaledi 41]

Unfortunately not - as I noted above (and copied below).  It seems that unwatching a complete season or show in trakt does not sync back to Emby server

Ran another scenario.

1. I unwatched a complete season of a show in trakt and then did a sync and it did not sync. 

2. Manually set first show to watched of the season and synched and then whole seas correctly synched

3. set first show of season to unwatched and synched but that show did not show as unwatched in emb

 

I've sent full logs for this scenario to you.