Emby unlock

[Tashacovel 0]

Hi, I am unable to unlock app to remove restrictions every time I click unlock app it crashes? 

[ebr 16174]

Hi.  Are you on a device that has access to the Google Play store?

[Tashacovel 0]

Hi, no I don’t, I have a an Amazon fire stick 

[ebr 16174]

Okay, sorry, then does it have access to the Amazon store?  Did you install the app from the store or side-load it?

[Tashacovel 0]

Yes it does and I installed it through downloader on the fire stick 

[Luke 42078]

What version number do you have installed?

[ebr 16174]

1 hour ago, Tashacovel said:

and I installed it through downloader

Hi. Side-loaded apps do not have access to the Amazon store.  You will need to install from the store.