Error reporting playback on web panel

[Dr0PeR 2]

I have experiencing this issue since the 4.8.
Fresh installation. 
I have seen that this occur with transcode.

When the user finishes playing, the media continues on the web panel and overlaps if that same user has played something next

 

Edited February 9, 2024 by CBers
Removed video as it contained private IP addresses.

[BlackDub 50]

the same for me in 4.8.1.0 debian amd64

[Dr0PeR 2]

I add video without public ips

 

video.mkv

Edited February 9, 2024 by Dr0PeR

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Dr0PeR 2]

I updated emby to 4.8.1 and finished scanning the libraries.

I have restarted and now I'm waiting for the error to reproduce again to show you the log clean.

[Luke 42077]

8 hours ago, Dr0PeR said:

I updated emby to 4.8.1 and finished scanning the libraries.

I have restarted and now I'm waiting for the error to reproduce again to show you the log clean.

That would be great, thanks.

[Dr0PeR 2]

I have no problems now so I think it's about scanning libraries and transcoding things at the same time with the following consideration:

The cache folder was moved to another drive and emby was downloading the images from the library (but not rebuilding the library).

[Dr0PeR 2]

Happening again.

The transcode log is from the movie that stay at web panel.

Sorry for the long embyserver log  

embyserver.txt ffmpeg-transcode-95f5a8a1-ed05-4185-9b9d-a85781456b41_1.txt

Edited February 14, 2024 by Dr0PeR

[Luke 42077]

20 minutes ago, Dr0PeR said:

Happening again.

The transcode log is from the movie that stay at web panel.

Sorry for the long embyserver log  

embyserver.txt 39.78 MB · 0 downloads ffmpeg-transcode-95f5a8a1-ed05-4185-9b9d-a85781456b41_1.txt 528.54 kB · 0 downloads

OK so in this example, what two things overlapped?

[Dr0PeR 2]

[Luke 42077]

Does this happen when playing using the emby web app?

[Dr0PeR 2]

No, the user have a sony bravia and uses the android app.

 

2024-02-14 23-19-42.mkv

[Luke 42077]

9 minutes ago, Dr0PeR said:

No, the user have a sony bravia and uses the android app.

 

2024-02-14 23-19-42.mkv 957.89 kB · 0 downloads

No meaning it doesn't happen, or no meaning that you haven't tried?

[Dr0PeR 2]

No, meaning that it doesn't happen. I tried on my own and the media don't stay in the panel.

[Luke 42077]

OK we're looking into it. Thanks.

[Dr0PeR 2]

I have more info.

 

It's happening too while doing transcoding on web browser (edge).

These are the logs (all the transcode logs are from the same session and media).

embyserver.txt ffmpeg-transcode-02e97ea6-772b-42c0-b113-4435efb68154_1.txt ffmpeg-transcode-7fb19374-b434-49db-b2b4-d9861f1b9389_1.txt ffmpeg-transcode-519c3351-8008-4513-8245-e49c8a928e85_1.txt ffmpeg-transcode-6019c86c-87b5-4417-9b4d-3c8f36a0c05b_1.txt ffmpeg-transcode-6654894f-0afe-41b5-bf16-e941b439a8b3_1.txt ffmpeg-transcode-a5622e51-074f-40b2-88e5-ce52c74075ba_1.txt ffmpeg-transcode-b676f57b-1436-4248-b07a-2c679ec14fa7_1.txt ffmpeg-transcode-d38b31df-2289-4792-8bcc-54e54a8f5a2e_1.txt

Edited February 16, 2024 by Dr0PeR

[Luke 42077]

What exactly happened?

[Dr0PeR 2]

14 hours ago, Luke said:

What exactly happened?

This media stay on the web panel after hours of being played

[Luke 42077]

OK we'll take a look at it. Thanks.