Emby server crashes since upgrading to 4.8.0.80 on Windows11

[nick643 2]

Since upgrading to 4.8.0.80 (on Windows 11) I have been having application crashes in Emby server. I have reinstalled Emby clean (same libraries) on the Windows 11 box and the problem has continued. Task manager shows Emby is no longer running after the app crash event is logged. When the server is restarted it goes for about 12-24 hours before crashing again.

Not much to see in the logs as they just stop when the app crashes

Any suggestions would be appreciated. 

 

Faulting application name: EmbyServer.exe, version: 4.8.0.80, time stamp: 0x656f0000
Faulting module name: coreclr.dll, version: 6.0.2623.60508, time stamp: 0x656f6ab2
Exception code: 0xc00000fd
Fault offset: 0x00000000000537c8
Faulting process id: 0x0x292C
Faulting application start time: 0x0x1DA59EA2BCAAEA6
Faulting application path: C:\Users\xxxx\AppData\Roaming\Emby-Server\system\EmbyServer.exe
Faulting module path: C:\Users\xxxx\AppData\Roaming\Emby-Server\system\coreclr.dll
Report Id: 86f5816e-6327-42ae-8f16-e0ee981a31be
Faulting package full name: 
Faulting package-relative application ID: 

embyserver.txt

[Abobader 3464]

Hello nick643,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42080]

Hi, please try updating to Emby Server 4.8.1.

[nick643 2]

Thanks Luke,  just upgraded to 4.8.1 I will update the thread in a few days (hopefully) to let you know  the crashes have stopped

[nick643 2]

Sorry but again this morning when browsing TV library

Faulting application name: EmbyServer.exe, version: 4.8.1.0, time stamp: 0x656f0000
Faulting module name: coreclr.dll, version: 6.0.2623.60508, time stamp: 0x656f6ab2
Exception code: 0xc00000fd
Fault offset: 0x000000000016d6d7
Faulting process id: 0x0x3EF8
Faulting application start time: 0x0x1DA5AC8C6ED35B1
Faulting application path: C:\Users\xxx\AppData\Roaming\Emby-Server\system\EmbyServer.exe
Faulting module path: C:\Users\xxx\AppData\Roaming\Emby-Server\system\coreclr.dll
Report Id: 340213ea-3d34-4f7c-a4b8-83eceddccddb
Faulting package full name: 
Faulting package-relative application ID: 

embyserver.txt

[Luke 42080]

@nick643as a test, can you try removing the auto-organize plugin. Then restart the server and see if it happens again. Thanks.

[nick643 2]

Thanks Luke

I have uninstalled the auto-organize plugin and restarted the emby server (not the windows 11 machine) and I will let you know what happens

[nick643 2]

Sorry Luke,

Faulting application name: EmbyServer.exe, version: 4.8.1.0, time stamp: 0x656f0000
Faulting module name: coreclr.dll, version: 6.0.2623.60508, time stamp: 0x656f6ab2
Exception code: 0xc00000fd
Fault offset: 0x0000000000102d53
Faulting process id: 0x0x2994
Faulting application start time: 0x0x1DA5CD026AE3043
Faulting application path: C:\Users\xxxx\AppData\Roaming\Emby-Server\system\EmbyServer.exe
Faulting module path: C:\Users\xxxx\AppData\Roaming\Emby-Server\system\coreclr.dll
Report Id: 17c1c919-98eb-4de8-8679-b302ee8ff5c4
Faulting package full name: 
 

embyserver.txt

Edited February 12, 2024 by nick643

[Luke 42080]

Are you sure that's all that's in windows event viewer?

[nick643 2]

Luke,

I have attached screen captures to show the event log for the time and the event, the other windows logs don't show anything regarding emby or even failures (or warnings around the app crash event time) 

Happy to provide other logs if you let me know what you want

[nick643 2]

Today no event logged for the application crashing but its not showing in task manager now and is obviously saying "This site can't be reached" on the local host and not working on other devices

embyserver.txt

[Neminem 1519]

It look like you backup is misconfigured.

I will suggest placing your Emby backup somewhere else. 

*** Error Report ***
    Version: 4.8.1.0
    Command line: C:\Users\ngoul\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.22631
    Framework: .NET 6.0.26
    OS/Process: x64/x64
    Runtime: C:/Users/ngoul/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\ngoul\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\ngoul\AppData\Roaming\Emby-Server\system
    System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path 'C:\WINDOWS\system32\undefined\embyserver-backup-full' is denied.
       at System.IO.FileSystem.CreateDirectory(String fullPath, Byte[] securityDescriptor)
       at System.IO.Directory.CreateDirectory(String path)
       at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
       at MBBackup.ServerEntryPoint.ExecuteBackup(PluginConfiguration configuration, CancellationToken cancellationToken, IProgress`1 progress)
       at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
    Source: System.Private.CoreLib
    TargetSite: Void CreateDirectory(System.String, Byte[])

[nick643 2]

I know the backup is not configured I didn't bother after the clean rebuild I did after emby became unusable due to the upgrade to 4.8

I have removed the backup plug in now so it can hopefully be eliminated from the picture

[Luke 42080]

Is windows fully up to date?

[nick643 2]

Just checked and its pulled down a single update for defender, it also offers preview for 23H2.

[nick643 2]

Do you want me to keep posting the logs each time Emby stops working - I only notice now in the morning as I have pretty much given up on it due to its unreliable nature since the upgrade 

[nick643 2]

Whilst adding tv shows to a new library

Faulting application name: EmbyServer.exe, version: 4.8.1.0, time stamp: 0x656f0000
Faulting module name: coreclr.dll, version: 6.0.2623.60508, time stamp: 0x656f6ab2
Exception code: 0xc00000fd
Fault offset: 0x0000000000102d53
Faulting process id: 0x0x1490
Faulting application start time: 0x0x1DA60C3D7FFB970
Faulting application path: C:\Users\ngoul\AppData\Roaming\Emby-Server\system\EmbyServer.exe
Faulting module path: C:\Users\ngoul\AppData\Roaming\Emby-Server\system\coreclr.dll
Report Id: 03eaaf77-9817-4fbc-a094-229214b34ff2
Faulting package full name: 
Faulting package-relative application ID: 

[Luke 42080]

I saw that you rebuilt your server. Thanks for the update. Apologies for the disruption.