benpicard 17 Posted January 23, 2024 Posted January 23, 2024 (edited) Hello, I have still problem that I'm not able to fix yet. It happens with HEVC files. If the subtitles dropdown have a subtile to selected and the file is transcoded, it will not play. It will just stay a black screen. - It works if I direct play the file - It works if the subtitles dropdown is empty before playing the file I tested on a Shield TV and it works without problem, it seems related to the iOS player and also i have the same behaviour on Safari on Mac OS. I tried the server with the stable and beta branch, the result is the same. Regards Edited January 23, 2024 by benpicard typo 1
Luke 42077 Posted January 23, 2024 Posted January 23, 2024 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
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