jmztaylor 0 Posted January 23, 2024 Posted January 23, 2024 (edited) This behavior is happening on both TCL TVs. The only way to get it to play is lower video quality to force transcoding. These files are ripped directly from disc. For reference I used MakeMKV to rip The Office and that series works without this issue. I then ripped Friends and this behavior is happening. I have little knowledge of video formats and such so any help in identifying the issue would be helpful. If I have to transcode the entire series that will be fine. I just need to know exactly what is wrong so I can get this fixed and move my TVs back to auto video quality. 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2024-01-23 10:47:29.028 Info App: User policy for james. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2024-01-23 10:47:29.033 Info Server: http/1.1 Response 200 to host3. Time: 6ms. http://192.168.0.78:8096/emby/Items/7248/PlaybackInfo?UserId=130e0dfc43c6460b91d89fc4404541cd&isplayback=true&autoopenlivestream=true&maxstreamingbitrate=41000000&starttimeticks=00000000 2024-01-23 10:47:29.418 Info Server: http/1.1 GET http://192.168.0.78:8096/emby/Videos/7248/stream.mkv?static=true&mediaSourceId=989ab81812a1f88d5931e0c373268df4. Accept=*/*, Host=192.168.0.78:8096, User-Agent=Roku/DVP-12.5 (12.5.5.4174-88) 2024-01-23 10:47:29.457 Debug Server: http/1.1 GET http://192.168.0.78:8096/emby/items/7248/ThumbnailSet. UserAgent: Roku/DVP-12.5 (12.5.5.4174-88) 2024-01-23 10:47:29.458 Info Server: http/1.1 POST http://192.168.0.78:8096/emby/Sessions/Playing. UserAgent: Roku/DVP-12.5 (12.5.5.4174-88) 2024-01-23 10:47:29.458 Debug SqliteItemRepository: Public GetItemLinks 2024-01-23 10:47:29.459 Info SessionManager: Playback start reported by app Roku SG 4.1.1 playing The One with Five Steaks and an Eggplant. Started at 0 ms 2024-01-23 10:47:29.459 Info Server: http/1.1 Response 204 to host3. Time: 1ms. http://192.168.0.78:8096/emby/Sessions/Playing 2024-01-23 10:47:29.480 Info Server: http/1.1 GET http://192.168.0.78:8096/emby/Videos/7248/stream.mkv?static=true&mediaSourceId=989ab81812a1f88d5931e0c373268df4. Accept=*/*, Host=192.168.0.78:8096, User-Agent=Roku/DVP-12.5 (12.5.5.4174-88), Range=bytes=2845702024- 2024-01-23 10:47:29.497 Debug Server: http/1.1 Response 200 to host3. Time: 40ms. http://192.168.0.78:8096/emby/items/7248/ThumbnailSet 2024-01-23 10:47:29.500 Info Server: http/1.1 Response 206 to host3. Time: 20ms. http://192.168.0.78:8096/emby/Videos/7248/stream.mkv?static=true&mediaSourceId=989ab81812a1f88d5931e0c373268df4 2024-01-23 10:47:29.505 Info Server: http/1.1 Response 200 to host3. Time: 87ms. http://192.168.0.78:8096/emby/Videos/7248/stream.mkv?static=true&mediaSourceId=989ab81812a1f88d5931e0c373268df4 2024-01-23 10:47:29.725 Info Server: http/1.1 GET http://192.168.0.78:8096/emby/Videos/7248/stream.mkv?static=true&mediaSourceId=989ab81812a1f88d5931e0c373268df4. Accept=*/*, Host=192.168.0.78:8096, User-Agent=Roku/DVP-12.5 (12.5.5.4174-88), Range=bytes=3923- 2024-01-23 10:47:32.629 Debug Server: http/1.1 GET http://emby_remote_ip/emby/System/Logs/embyserver.txt. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 Edited January 23, 2024 by jmztaylor
Abobader 3464 Posted January 23, 2024 Posted January 23, 2024 Hello jmztaylor, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
ebr 16185 Posted January 23, 2024 Posted January 23, 2024 Can you please play that item for a few seconds and then follow the instructions to send a log from the app?
jmztaylor 0 Posted January 23, 2024 Author Posted January 23, 2024 (edited) 15 minutes ago, ebr said: Can you please play that item for a few seconds and then follow the instructions to send a log from the app? Log has been sent. For reference it will only play the file for about 2 seconds before going to the next episode. And without stopping it, it will go through all the episodes just like that Edited January 23, 2024 by jmztaylor
ebr 16185 Posted January 23, 2024 Posted January 23, 2024 Okay, this is going to be an issue with how the items were ripped. I think the duration information in the headers is incorrect or incomplete and this tricks the Roku player into thinking the item is finished. *** Player state changed: finished Can you try remuxing one of the item with mkvtoolnix and see if that makes it play properly?
jmztaylor 0 Posted January 23, 2024 Author Posted January 23, 2024 3 hours ago, ebr said: Okay, this is going to be an issue with how the items were ripped. I think the duration information in the headers is incorrect or incomplete and this tricks the Roku player into thinking the item is finished. *** Player state changed: finished Can you try remuxing one of the item with mkvtoolnix and see if that makes it play properly? So that seems to have fixed it. Just did the remux without changing any settings. Time to figure out how to automate that. Thanks!
jmztaylor 0 Posted January 23, 2024 Author Posted January 23, 2024 Is there a setting in makemkv or someway to avoid this in the future?
ebr 16185 Posted January 24, 2024 Posted January 24, 2024 16 hours ago, jmztaylor said: Is there a setting in makemkv or someway to avoid this in the future? Are you tweaking a lot of settings in makemkv? I'm not sure what is causing it to goof up but I've always found makemkv to be just a point, click and it works type of thing.
jmztaylor 0 Posted January 24, 2024 Author Posted January 24, 2024 2 hours ago, ebr said: Are you tweaking a lot of settings in makemkv? I'm not sure what is causing it to goof up but I've always found makemkv to be just a point, click and it works type of thing. Didn't touch a single setting. Installed and clicked through till it started.
ebr 16185 Posted January 25, 2024 Posted January 25, 2024 Not sure then. Perhaps @rbjtechor @pwhodgeshave some suggestions...
rbjtech 5284 Posted January 25, 2024 Posted January 25, 2024 (edited) If you just want to remux what you already have automatically, then just use mkvmerge (part of the mkvtoolnix collection) mkvmerge -o output.mkv input.mkv You can use pretty much use any input file format (mkv,mp4,ts etc) and mkvmerge will sort it out for you and put in a new mkv container. Note it just remuxes it to the container - it doesn't attempt to 'encode' or do anything with the contents (in it's simplest form above anyway) - thus all tracks are remuxed 'as is'. There are also mkvmerge GUI's/batch processing tools out there if you have lots of files to convert. Edited January 25, 2024 by rbjtech 1
ebr 16185 Posted January 25, 2024 Posted January 25, 2024 Thanks rbj. Any idea why the rip from makemkv would not have properly created the container the first time?
rbjtech 5284 Posted January 25, 2024 Posted January 25, 2024 1 minute ago, ebr said: Thanks rbj. Any idea why the rip from makemkv would not have properly created the container the first time? Good question - I'd need a copy of an offending file to look at - but ripping the m2ts, especially if it has conditional branching may lead to corruption.
tedfroop21 86 Posted January 27, 2024 Posted January 27, 2024 TLC TV's would be Roku no? Roku tends to have problems with PGS subtitles, and exhibits exactly the behaviour the OP described.
jmztaylor 0 Posted January 27, 2024 Author Posted January 27, 2024 On 1/25/2024 at 8:15 AM, rbjtech said: Good question - I'd need a copy of an offending file to look at - but ripping the m2ts, especially if it has conditional branching may lead to corruption. What would be the best way to get this to you as I would like to prevent this from happening again. 2 minutes ago, tedfroop21 said: TLC TV's would be Roku no? Roku tends to have problems with PGS subtitles, and exhibits exactly the behaviour the OP described. I have used PGS on mulitple occasions without issue.
Luke 42080 Posted January 27, 2024 Posted January 27, 2024 1 hour ago, tedfroop21 said: TLC TV's would be Roku no? Roku tends to have problems with PGS subtitles, and exhibits exactly the behaviour the OP described. Roku doesn't support PGS. The server burns them in with transcoding and the Roku is never even aware that there is a subtitle track, even though you can see them on screen. 1
rbjtech 5284 Posted January 27, 2024 Posted January 27, 2024 10 hours ago, jmztaylor said: What would be the best way to get this to you as I would like to prevent this from happening again. How big is a single episode rip ? I need the original rip, if you try and cut a section of it - it will likely fix the problem in doing so ...
scb99 245 Posted January 27, 2024 Posted January 27, 2024 From my experience with makemkv, any problems will have come from the original source material. What can happen is that different tracks (video, audio, subs) can have different lengths and this can cause problems on playback. From my pretty extensive experience it’s exceptionally rare and not worth worrying about unless you hit it. Remuxing will fix it as long as the video is the longest track.
muzicman0 84 Posted January 27, 2024 Posted January 27, 2024 On 1/23/2024 at 2:31 PM, jmztaylor said: ...Time to figure out how to automate that. Thanks! Did you figure out how to automate it? If not, how are you at scripting? I have a Python script that I use that will scan a directory for any .mp4 or .ts files (including sub folders) and writes a .bat file that will use FFMPEG to cut the first 7 seconds and the last 5 seconds of a video. (I use it on my Playon files) It would be fairly simple to edit it to do whatever process you want on your files.
tedfroop21 86 Posted January 29, 2024 Posted January 29, 2024 On 26/01/2024 at 20:30, Luke said: Roku doesn't support PGS. The server burns them in with transcoding and the Roku is never even aware that there is a subtitle track, even though you can see them on screen. I was mistaken as the problem may be as scb99 described as it was one season of one series that exhibited the problem and remuxing to remove the subtitles fixed the issues.
jmztaylor 0 Posted January 29, 2024 Author Posted January 29, 2024 On 1/27/2024 at 6:49 AM, rbjtech said: How big is a single episode rip ? I need the original rip, if you try and cut a section of it - it will likely fix the problem in doing so ... typically between 1.5GB and 2GB. On 1/27/2024 at 8:50 AM, muzicman0 said: Did you figure out how to automate it? If not, how are you at scripting? I have a Python script that I use that will scan a directory for any .mp4 or .ts files (including sub folders) and writes a .bat file that will use FFMPEG to cut the first 7 seconds and the last 5 seconds of a video. (I use it on my Playon files) It would be fairly simple to edit it to do whatever process you want on your files. Yeah I am using unraid so just installed mkvtoolnix docker and queued them all up and let it run. Only took about an hour or so.
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