Emby identification issue

[mechguy 12]

I am having a large numder of identifcaiton issues on shows. When I manually identify with the exact text in the folders name I get a match with the first show every time.

I have named the show as they are named in my preferred metadata provider with the quality in [ ] e.g. "show name [1080p]".

Even when I copy the entire name including the contents of [ ] into the manual identifcation it correctly matches with the first hit so why does the library scan not match up?

This isn't a case of incorrect identifcation but a failure to do so at all.

Edited January 17, 2024 by mechguy

[Luke 42080]

HI there, can you please provide a specific example:

How to Report a Problem

Thanks.

[mechguy 12]

22 minutes ago, Luke said:

HI there, can you please provide a specific example:

How to Report a Problem

Thanks.

A show with the folder name "Aldnoah.Zero [1080p]". Matches perfectly when manually searched with this exact text. I am having this issue with about 50% of my library.

Edited January 18, 2024 by mechguy

[Luke 42080]

OK, please attach the emby server log from when that was first imported:

How to Report a Problem

If you don't have that anymore, then please provide the emby server log the next time it happens, along with the example in question. Thanks.

[mechguy 12]

43 minutes ago, Luke said:

OK, please attach the emby server log from when that was first imported:

How to Report a Problem

If you don't have that anymore, then please provide the emby server log the next time it happens, along with the example in question. Thanks.

Server log attached, it seems to be searching the show correctly ignoring the contents of [ ].

 

Edited January 18, 2024 by mechguy

[Luke 42080]

16 minutes ago, mechguy said:

Server log attached, it seems to be searching the show correctly ignoring the contents of [ ].

embyserver.txt 147.6 kB · 0 downloads

Are you sure that's from when it was first imported? That looks more like a metadata refresh.

[mechguy 12]

5 minutes ago, Luke said:

Are you sure that's from when it was first imported? That looks more like a metadata refresh.

I forced an import by removing and readding the show, is this sufficient?

embyserver.txt

[mechguy 12]

@Lukehave you been able to glean anything from the latest log?

[mechguy 12]

Bumping this in case anyone can help?

[mechguy 12]

For anyone that comes accross this, I ended up switching from TVDB to TMDB for identification and refreshing metadata.

[Luke 42080]

Thanks for following up.