storelogan 3 Posted January 16, 2024 Posted January 16, 2024 (edited) Hello, I'm attempting to direct play a 4k HDR Remux file (The Sorcerer's Stone) on my Nvidia shield pro. My Emby server is hosted on a Windows 10 computer, which has a 1Gb local connection to the Shield. I'm getting echoey/laggy/cracking audio on this Remux file (and others), but the video is fine. It's not a bandwidth issue as I can a lower the video quality to 20mbps and the issue persists. I can also play a higher bit rate movie without issues. I can play the file directly from my computer (Emby app) or with the Emby app on iOS without any issues. Could this be an issue with the audio codec and my AVR that the shield passes thru (Denon AVR-X3700H)? I wouldn't think this would be the issue as the audio streams are AC-3/AAC LC. I attached my logs, user was Logan and these tests are the last activity. Any advice would be appreciated. Audio Example1.MOV Audio Example 2.MOV d embyserver.txt ffmpeg-transcode-0d5891cb-162a-4501-98f7-c175cf0703b5_1.txt Edited January 16, 2024 by storelogan
Luke 42079 Posted January 16, 2024 Posted January 16, 2024 Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks.
storelogan 3 Posted January 16, 2024 Author Posted January 16, 2024 @LukeThe issue is happening with that app as well.
ebr 16184 Posted January 16, 2024 Posted January 16, 2024 Hi. Same thing happens with both audio tracks? If so, I would have to think it is something outboard (receiver, connection, TV).
storelogan 3 Posted January 16, 2024 Author Posted January 16, 2024 Thanks for pointing me in the right direction. Apparently it's an issue with AAC 7.1 on the Shield, and down-grading firmware version is the solution. The process doesn't look fun, so I'm just going to hope the issue is resolved in a future update. 1
Luke 42079 Posted January 16, 2024 Posted January 16, 2024 Keep us posted on if it gets resolved for you. Thanks.
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