Troubleshooting my linux setup with Unraid - Stuttering

[DrPorkChop 0]

I have a relatively fresh install of Emby and whenever I try to playback content it stutters and lags. At first I thought I wasn't getting transcoding to my 4k GoogleTV, so I went into settings and changed my docker to have the nvidia encoder parameters. So now I see the transcode decoder hardware in the settings (before I didnt) and so I thought that would fix it, but not my luck.

So now I'm stuck and not sure what to look at. *I think* it's transcoding, but when I look at my logs for a recent playback, there is no ffmpeg log. Does that mean its not transcoding? I do see ffmpeg logs for when I was on my cell phone out of the house and doing XMLTV live stream.

 

Here is some server log that is around the time I was playing a movie that stuttered.

 

embyserver.txt hardware_detection-63840434218.txt

[Luke 42077]

HI there, please attach the complete emby server log file. thanks.

[DrPorkChop 0]

Attaching latest one fully

embyserver-63840441600.txt

embyserver.txt

Edited January 11, 2024 by DrPorkChop
Adding second log

[DrPorkChop 0]

Ok, so when I play through the web it seemed to be transcoding (audio said direct play but video was transcoding, i think).

 

But on my androidtv, the emby dashboard just says directplay everywhere. How do I get the android tv version to not direct play

[seanbuff 1315]

1 hour ago, DrPorkChop said:

How do I get the android tv version to not direct play

You have a couple of options, accessible via the  ⚙ gear icon in the OSD:



- You can select "Playback Correction..." and see if that resolves your issue

OR

- Select a lower "Quality" setting which will force a transcode on the server

[DrPorkChop 0]

I don't have any gear icon on the android tv version of the app

[seanbuff 1315]

19 hours ago, DrPorkChop said:

I don't have any gear icon on the android tv version of the app

your last log seems to suggest you are using the standard Android app. What version of the Android TV app are you using? Can you show us a screenshot of what you see?

Edited January 12, 2024 by seanbuff
typo

[Luke 42077]

10 minutes ago, DrPorkChop said:

I don't have any gear icon on the android tv version of the app

HI, where are you looking for it? It's in the video player.

[DrPorkChop 0]

It's the built in androidtv for a Hisense 75" tv

[seanbuff 1315]

19 minutes ago, DrPorkChop said:

It's the built in androidtv for a Hisense 75" tv

 

19 hours ago, seanbuff said:

Can you show us a screenshot of what you see?

 

[DrPorkChop 0]

Ok I see the menu now. Had to hit down a few times but got there. I changed it from 80mbps to 2mbps. Same stutter. Screenshots below. 

 

Edited January 12, 2024 by DrPorkChop
Dox myself

[DrPorkChop 0]

Just tried side loading this version and it did some stuff then said app not installed. 

 

https://github.com/MediaBrowser/Emby.Releases/raw/master/androidtv/app-google-release.apk

 

Is the version I have the latest? 2.0.98g

[DrPorkChop 0]

So I uninstalled the emby client, reinstalled from GitHub, and it's a older version? Now says 2.0.93g

 

Edit: same result with this version

Edited January 12, 2024 by DrPorkChop

[seanbuff 1315]

18 minutes ago, DrPorkChop said:

I changed it from 80mbps to 2mbps. Same stutter.

That's because in that example of Harry Potter, the total bitrate is only 2mbps anyway, if you want to force transcode you will need to go even lower than 2.

Also, did you try this?

20 hours ago, seanbuff said:

- You can select "Playback Correction..." and see if that resolves your issue

 

14 minutes ago, DrPorkChop said:

Is the version I have the latest? 2.0.98g

98g is the latest stable release yes

[DrPorkChop 0]

Ok making some headway here...

It seemed to get better with playback correction but not a lot, still uncomfortable to watch.

So I dropped down to 1mbps to see what would happen and the quality went down but transcoding started and stutter stopped!

Then I worked my way up 1, 1.5, 2, 3; all were transcoding until I got to 3 and the stutter jank came back.

So is there a way to make emby know to do this on its own?

Edited January 13, 2024 by DrPorkChop

[Luke 42077]

Hi, are you still having an issue with this?

[Luke 42077]

@DrPorkChop?