Huntsville, AL channel 48.3 changed to 365

[justinrh 260]

Channel 48.3 in ZIP 35810 changed from Circle to THE365.

Here are all the channels my tuner gives me:

PROGRAM 3: 67.1 WHVD
PROGRAM 4: 67.2 WHVD-ES
PROGRAM 5: 67.3 WHVD

PROGRAM 1001: 38.1 W34EY-D
PROGRAM 1002: 38.2 W34EY-D
PROGRAM 1003: 38.3 W34EY-D
PROGRAM 1004: 38.4 W34EY-D
PROGRAM 1005: 38.5 W34EY-D
PROGRAM 1006: 38.6 W34EY-D
PROGRAM 1007: 38.7 W34EY-D

PROGRAM 3: 29.1 WTHVLD1
PROGRAM 4: 29.2 29.2
PROGRAM 5: 29.3 29.3
PROGRAM 6: 29.4 29.4

PROGRAM 2: 27.1 WNAL-LD
PROGRAM 4: 27.2 RTV
PROGRAM 6: 27.3 REVN
PROGRAM 8: 27.4 Action
PROGRAM 10: 27.5 Family
PROGRAM 12: 27.6 Revival
PROGRAM 14: 27.7 Insprtn

PROGRAM 3: 25.1 WHIQ HD
PROGRAM 4: 25.2 PBSKIDS
PROGRAM 5: 25.3 CREATE
PROGRAM 6: 25.4 WORLD
PROGRAM 7: 25.5 ETV

PROGRAM 1: 19.1 CBS-HD
PROGRAM 2: 19.2 CW-HD
PROGRAM 3: 19.3 Antenna

PROGRAM 3: 54.1 WZDX-HD
PROGRAM 4: 54.2 MyNet
PROGRAM 5: 54.3 MeTV
PROGRAM 6: 54.4 Escape
PROGRAM 7: 54.5 Crime
PROGRAM 8: 54.6 Quest
PROGRAM 9: 54.7 CRIME
PROGRAM 10: 54.8 TheGrio
PROGRAM 11: 54.9 COMET

PROGRAM 1: 31.1 WAAY-HD
PROGRAM 2: 31.2 ION
PROGRAM 3: 31.3 DABL
PROGRAM 4: 31.4 QVC
PROGRAM 5: 31.5 H&I
PROGRAM 6: 31.6 THISTV
PROGRAM 7: 31.7 CATCHY

PROGRAM 3: 48.1 WAFF
PROGRAM 4: 48.2 Bounce
PROGRAM 5: 48.3 WAFF365
PROGRAM 6: 48.4 LAFF
PROGRAM 7: 48.5 Grit
PROGRAM 8: 48.6 DEFY

Edited January 3, 2024 by justinrh

[Luke 42077]

Hi, is something wrong?

[justinrh 260]

Uh, yes, thus the report.  I guess I should have added that the guide says Circle instead of the actual THE365.

[ebr 16169]

Hi.  When did the change occur?

[justinrh 260]

Not sure, but probably in the past couple of weeks, or maybe since the 1st.  I just noticed it on another guide service I use, but I don't know when it got the update or when the channel actually changed.

And just to head off any confusion, it looks like the local station WAFF white-labeled the channel as "WAFF365", but the network is THE365.

Edited January 4, 2024 by justinrh

[justinrh 260]

Checking to see if any action has been taken on this.

[ebr 16169]

Usually these get corrected after a few days.  We have passed it on to the provider.

[justinrh 260]

Update:  It looks like the THE365 schedule is being used, but the icon and network name is still Circle.  50% fixed.

[ebr 16169]

I wonder if that is a caching issue.  Can you try removing and re-adding the channel mapping?

[justinrh 260]

If I do that, will my faves, show/hide states, and custom ordering get messed up?

[ebr 16169]

Don't remove the channel, just the mapping to the guide data and then put it back.

[justinrh 260]

Sorry for being dunce but I can't follow you.  Are you asking me to delete X in the pic?  And if I do that and add it back, all the customizations in the circle will not be lost?
 

[ebr 16169]

Hi.  No. I want you to just change the mapping for that one channel.  Go to that Channels tab and click on the "..." next to that channel.

 

Now remove the guide data mapping or map it to some other channel temporarily, save, run a guide refresh.  Then go back and put the mapping back correct again, save and run another guide refresh.

Does that get the right logo for the channel?

[justinrh 260]

Interesting - I didn't know guide mapping could be per channel.

I did what you said.  Refresh automatically kicks off after Save, but I refreshed again anyway.  No change, it still says Circle.

[Luke 42077]

Does it have the right guide data now?

[justinrh 260]

No.  Was something supposed to have changed since Thursday?

[Luke 42077]

10 minutes ago, justinrh said:

No.  Was something supposed to have changed since Thursday?

No, I was just curious if anything had changed after mapping the channel manually.

[justinrh 260]

Nope.  "No change, it still says Circle."

[ebr 16169]

20 hours ago, Luke said:

Does it have the right guide data now?

 

20 hours ago, justinrh said:

No.  Was something supposed to have changed since Thursday?

Wait, didn't you say it DID have the right guide data that only the icon was wrong?

[justinrh 260]

Yes, that's right.  I did not answer Luke correctly.  I was thinking of the progression of this issue (how only the network name/icon was still incorrect) when he asked.  The data appears to be correct.  Sorry about that confusion.

[ebr 16169]

Do you  have a test server or any way you could spin one up on a portable install to see if a fresh install of the tuner/guide syncs up the proper image? 

[justinrh 260]

I'm trying, but got this again:

2024-01-21 16:34:20.214 Error Server: Error processing request
    *** Error Report ***
    Version: 4.7.14.0
    Command line: C:\Users\jojo\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows 10.0.19045
    Framework: .NET 6.0.21
    OS/Process: x64/x64
    Runtime: C:/Users/jojo/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 2
    Data path: C:\Users\jojo\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\jojo\AppData\Roaming\Emby-Server\system
    System.Exception: System.Exception: Live TV requires an active Emby Premiere subscription.
       at EmbyGuideData.Gracenote.EnsurePremiere(CancellationToken cancellationToken)
       at EmbyGuideData.Gracenote.GetLineups(ListingsProviderInfo info, String country, String location, CancellationToken cancellationToken)
       at MediaBrowser.LiveTV.Api.LiveTvService.Get(GetLineups request)
       at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
       at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: EmbyGuideData
    TargetSite: Void MoveNext()

 

The unmapped channel still shows Circle:

Edited January 21, 2024 by justinrh

[justinrh 260]

Is the "Guide Data Setup" Country list intentionally not alphabetically sorted?
     

Edited January 21, 2024 by justinrh

[ebr 16169]

16 hours ago, justinrh said:

The unmapped channel still shows Circle:

Okay, well that indicates that the name is coming from your tuner, not the guide data.

[justinrh 260]

Right, I can't get the guide lineup to populate ... so that is all I have.