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Can't connect to server despite tons of troubleshooting


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Posted

I am migrating from Plex which I have had zero issues with connecting to over the years. I thought I had everything sorted yesterday. Port is open. I edited my router settings to reserve the IP address for my server. When using Canyouseeme, my WAN address is visible through 8096. Yesterday, I was good. 

Now, when I login to app.emby.media, my server is gone. When I attempt to add it, I get an error saying "Unable to reach server." Yet, my server is running, my PC is awake, and I am typing this message on it right now.

Any help would be great. I like Emby and want to commit to making the transition, but these connection issues are becoming a problem.

rbjtech
Posted

ok - so it looks as if you have done the hard part - if you can 'see' a response from canyouseeme - then your emby server is listening.

On a mobile using 4/5G (turn off wifi for the moment) can you connect using a web browser using http:\\your_public_wan_ip:8096 ?

If you want to connect to the server locally (on the same LAN)- then you can also use a browser with http:\\your_emby_lan_ip:8096

If both of those work ok - then we can figure out why app.emby.media is not working as a next step.

Posted

Thanks so much for the reply. I am able to connect using both of those methods.

  • Like 1
Posted

When you connect using app.emby.media, what is the full error message  that you get?

Posted

Well, I figured out that Chrome was my issue. Even though I was entering http and not https, it wasn't allowing me to add my server. I was able to get access by using MS Edge. I never had issues using Chrome & Plex, so it didn't occur to me.

Is the only way for me to access my server using Chrome to setup SSL or be on my LAN? 

  • Like 1
Posted

Or configure the browser to allow it over http. All of the browsers are getting more strict about this now.

  • Like 1
pwhodges
Posted
On 03/01/2024 at 19:57, ericjdaniels84 said:

Is the only way for me to access my server using Chrome to setup SSL or be on my LAN? 

Read all about it...

Paul

  • Like 1

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