Beniamino 2 Posted December 28, 2023 Posted December 28, 2023 Hello, I have issues with the audio: after about 10 minutes of watching a movie, the audio suddenly disappears. I pause the video, then play it again, and the audio comes back. Can someone help me?
Beniamino 2 Posted December 28, 2023 Author Posted December 28, 2023 The log might help embyserver.txt
Luke 42077 Posted December 28, 2023 Posted December 28, 2023 Hi, what example are we looking at here?
Beniamino 2 Posted December 28, 2023 Author Posted December 28, 2023 (edited) Hi, I don't understand what you mean as an example! Edited December 28, 2023 by Beniamino
Luke 42077 Posted December 28, 2023 Posted December 28, 2023 What exactly did you do during the time of this log file? What time did you do that?
Beniamino 2 Posted December 28, 2023 Author Posted December 28, 2023 During that time, I didn't do anything; I downloaded the latest file that was created.
Luke 42077 Posted December 28, 2023 Posted December 28, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
Beniamino 2 Posted December 28, 2023 Author Posted December 28, 2023 I've been using Apple TV without any issues for a while, but for the past couple of weeks, the problem has persisted.
Luke 42077 Posted January 15, 2024 Posted January 15, 2024 Hi, are you still having an issue with this?
Beniamino 2 Posted January 15, 2024 Author Posted January 15, 2024 (edited) Hi, Yes Edited January 15, 2024 by Beniamino
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