Amazon Fire Tablet - Download Option Missing

[EagleMitchell 1]

Hey all,

I have an Amazon Fire HD 8 (12th Generation) Tablet running Fire OS 8.3.2.1

On this I have installed the Emby Mobile app from the Amazon App Store version: 3.3.46

In the Emby app I am unable to download anything for offline access.  On the download page it just says "It looks like you don't currently have any apps that support offline downloading."

Is this expected behavior or a limit of the Amazon Fire Store version of the app?

 

On another older tablet that is the Fire Tablet HD 7 that one allows me to sideload the Android app and that works just fine showing the download option but the newer version of the FireOS may be the issue here with more security settings?

My ultimate goal is to get these working on my kids fire tablet's.  The older one I am talking about is the tablet from a few years ago, the new ones are from this year.

[Luke 42077]

HI, yes we hope to be able to restore this function in future updates to our Amazon app.

We just finally got back in the app store after several years of being rejected with no reason given, and right now we think that removal of the download feature is one thing that may have helped get us back in. But we will keep trying.

[EagleMitchell 1]

Ok, thanks for the quick response Luke, I appreciate it and all the Emby team does for us.  I will keep watching for an update and digging for a solution to sideload the android app on the kids profile if possible.

[joncy92 6]

Take it this hasn't been reinstated yet? Does side loading the APK get around this? 

[Luke 42077]

1 hour ago, joncy92 said:

Take it this hasn't been reinstated yet? Does side loading the APK get around this? 

Not yet but we can try again soon. Yes the apk will work but I think you’ll have to use the Google play version.

[ebr 16169]

Please try the latest update from the Amazon store.