playback problem, video with subtitle, on new Intel Core Ultra 155H

[TJDai 1]

I got a new ASUS Zenbook 14, with Intel Core Ultra 155H chipset. i found out that playback video with subtitle has problem, playback stops from time to time, just like heavy duty when transcoding.

When I turn off subtitle, the problem disappears.

I assume it's bacause Emby was not optimized for this new chipset.

Please help to work on this, thanks.

 

BTW, I had no much problem with other old PCs, and Android devices, plus TV box. Emby server runs on a NAS.

Edited December 25, 2023 by TJDai

[Abobader 3464]

Hello TJDai,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[GrimReaper 4744]

1 hour ago, TJDai said:

I found out that playback video with subtitle has problem, playback stops from time to time, just like heavy duty when transcoding.

When I turn off subtitle, the problem disappears.

Wild guess would be you're burning-in graphical subs (CPU-expensive process, can be taxing even for high-end CPUs), provide ffmpeg log generated for one of those sessions. With subs off, it's likely DirectPlaying, hence no issues. 

1 hour ago, TJDai said:

I assume it's bacause Emby was not optimized for this new chipset.

Support for Arc GPUs is implemented in beta 4.8+, it likely applies to Arc iGPU as well. Again, as no logs provided, it is unknown which server version you're on. 

Edited December 25, 2023 by GrimReaper

[TJDai 1]

Hi,

My server version 4.7.14.

As you said, if the 4.8beta is optimized for Intel new chip, I will wait for that.

BTW, when do you think 4.8 will be released?

[GrimReaper 4744]

18 minutes ago, TJDai said:

when do you think 4.8 will be released?

AFAIK:

On 12/24/2023 at 2:24 PM, Luke said:

Hi, we are working hard on getting the release ready as quickly as we can. Now that we're into the holidays, I would say first or second week of January.

In the meantime, obtain external text-based (like .srt) subs and those items should have no issues playing with those subtitles enabled. 

[TJDai 1]

ok, this is good. Merry Christmas and Happy New Year!