TV Guide

[Roy sloane 6]

Hi I managed to map the channels to my live tv and it was working fine however, today only part of the schedule is showing. I tried to change the guide map through the metadata but it wont let me, all that appears (please see attached screen shot). I went onto channels on the live tv and that is blank. Anyone any ideas? 

[Luke 42077]

HI, what guide data are you using?

[Roy sloane 6]

Quote

Hi Luke I’m using a mixture but for bbc itv im using Emby guide data 

 

[Roy sloane 6]

I think one of the puzzling things is it wont let me remap 

[Luke 42077]

36 minutes ago, Roy sloane said:

I think one of the puzzling things is it wont let me remap 

Why do you think it won’t let you remap?

[Roy sloane 6]

Because it doesn’t give me the option I go to edit metadata in the channel and all I get is this image 1 

 

if I go to Chanel’s in settings the Chanel’s aren’t listed image 2 

 

[Luke 42077]

Something is probably unreachable. Please attach the Emby server log. Thanks.

[Roy sloane 6]

Really sorry but I’m very new to this. Is there a guide how to do that? 

[arrbee99 1815]

There's a guide somewhere I can't spot, but basically go to the server dashboard and at the top where there's three buttons in a row, click on the three dots and select View Server Info. Go to the location where it says logs are stored and attach the latest one (I presume) called 'embyserver'. I think zipping is optional, not sure.

[Roy sloane 6]

This is what I got 

 

Edited December 18, 2023 by Roy sloane
Showing details

[Roy sloane 6]

This is what I got 

[Luke 42077]

Please attach the Emby server log by following these instructions:

How to Report a Problem

Thanks.

[Roy sloane 6]

to attach do I screen shot it? I have the log but dont have a clue what to do with it

[pwhodges 2012]

Go to the logs page of the dashboard; click the download button to download the log; drag and drop log onto your post here.

Paul

[Roy sloane 6]

Thanks Paul I ffmpeg-transcode-dc582c73-1073-44e5-a097-8d1dc32927df_1.txtffmpeg-transcode-98aba206-1f87-45d8-b561-bb71216fdc3f_1.txtffmpeg-transcode-2b482a79-32d9-40dc-8aea-41320a99f88a_1.txtffmpeg-transcode-74dbd23e-3800-4eb3-ba06-4d97fd3abe7c_1.txtembyserver-63838540800.txtembyserver.txthope I havhardware_detection-63838566152.txte done it right?

[Roy sloane 6]

Do I need to do anything else?

[tomadick 8]

Same problem for me... The dashboard shows me that Emby Server 4.8.0.63 is available for DS1522plus, but only 62 is downloadable.

embyserver.7z

Edited December 19, 2023 by tomadick

[Roy sloane 6]

I cant understand why there’s no Chanel’s listed when I go to settings, live tv then Chanel’s. When I set it up the list of all my Chanel’s was there. Hence now I can’t change the guide. Any help with this would be greatly appreciated 

[emartell 3]

55 minutes ago, Roy sloane said:

I cant understand why there’s no Chanel’s listed when I go to settings, live tv then Chanel’s. When I set it up the list of all my Chanel’s was there. Hence now I can’t change the guide. Any help with this would be greatly appreciated 

I got the issue since yesterday, no data guide, and not channel on livetv settings. 

 

I got this update and maybe thats could mess up 

OMDb Updated to 1.0.21 on MartellCloud

12/18/2023, 8:20:39 PM " 

[Luke 42077]

@Roy sloanelooks like our guide data provider Gracenote has made some changes to their channel lineup. You may need to remove your guide data source and set it back up again. Please let us know if this helps. Thanks.

[Roy sloane 6]

Will do and thank you for your help it’s really appreciated. 

[Roy sloane 6]

Thank you to everyone for their help. I deleted my guides and added back and it’s worked. Really appreciated guys 

[tomadick 8]

On 12/19/2023 at 6:17 PM, tomadick said:

Same problem for me... The dashboard shows me that Emby Server 4.8.0.63 is available for DS1522plus, but only 62 is downloadable.

embyserver.7z 40.17 kB · 3 downloads

Do you have also a solution for me?

[Luke 42077]

3 minutes ago, tomadick said:

Do you have also a solution for me?

Hi, you said same problem so same solution, right?