emby two servers with premium key

[Amolanke 1]

I am total newbie, so bare with me.

I have embyvserver in seedbox, and emby apps on my 3 devices. Now I am yesterday started emby server at home with its own library (camera uploads are mess , but that's another topic for emby to fix), now when I try to access home server with emby app on TV, it tell me that I am connected to premier server, soni don't have to unlock this app, but if purchase premier it would not count towards my limit.

When I click restore unlock, it's says unlock is not purchases and does not load media at all.

What is going on ??????how do I make sure that it works.

[GrimReaper 4740]

Not sure I understood all that, so few pointers in case those might offer some guidance:

- Premiere key is tied to a server and you can have as many servers with same key as you like; note that device limit/count (standard Premiere license carries a 25-devices limit) is cumulative across all your servers 

- Having valid Premiere subscription enables all features across all client apps (within device limit) 

- Unlocking an app provides only full playback on those apps (those apps don't count against Premiere device limit for playback purposes); using any other Premiere feature does make them count as well

Is there a limit to Emby Premiere?

Emby Premiere Feature Matrix

Edited December 12, 2023 by GrimReaper

[Amolanke 1]

I understand the limits, my question was why is it showing these messages even though I am very well within limits and using it properly. But as I stated above embybis showing above messages. Also DLNA does not work 100% on my TV .i.e. wh en i send media from my home server it won't load at all on my TV

[GrimReaper 4740]

3 minutes ago, Amolanke said:

why is it showing these messages

Which messages? 

[Amolanke 1]

I have added the message in very first post, to not repeat myself, and clarity I have also attached the picture you can see

[GrimReaper 4740]

As stated, you do not need to unlock app as you're connected to Premiere server - but you certainly can, in order to, for example, support the Devs or not have that device count against your Premiere devices limit - or have Full playback capabilities on a non-Premiere server. But for all intents and purposes you can safely ignore that, there's nothing to be gained there for you, all features are already enabled if within device limit of your server. "Unlock" and "Restore Unlock" there refer to App Unlock and are unrelated to your Premiere license.

Quote

Android TV or Fire TV	Free	App Unlock	Premiere
Limited Playback (two week trial)	✔		✔
Full Playback		✔	✔
Live TV			✔

 

Edited December 12, 2023 by GrimReaper

[Amolanke 1]

I understand again, I have all the features, my question is why is it not working in my TV? Then  what steps do I take to stop this message and play media in my tv? Currently having Premier, uolcked app, but it does give me intended result. What can i do to resolve this problem ?

[GrimReaper 4740]

Specify an example and provide info/logs as stipulated in How to Report a Problem. 

AndroidTV app also has capability to provide in-app logs. 

Quote

Emby for Android TV/Fire TV and Emby for Roku Logs

 

These apps have the option to send an app log to us electronically.  You enter the settings page and turn on the "Debug Options".  Now there will be a new option on the user menu at the top of your app home page labelled "Send Log".  

 

  Quote

If you are using Android TV/Fire TV and your problem is with playback, please send the log directly from the playback OSD.
There will be an option on the "cog" menu.

 

Reproduce your problem and then use this button to send the log.  Then add the following information to your report in the forum:

 

• Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
• The time you sent the log (in Eastern Time please - UTC -5)
• The name of the Emby user on the local server that was logged in at the time

 

 

[ebr 16184]

Hi.  That message should only show if you actually click the "Unlock App" menu item.

Exactly what did you do when you got that message?

[Amolanke 1]

I have now sent the logs, at UTC time 1:20 pm.

I was trying to play video from my camera upload and also a movie from my movie collection.

The username is pappa in emby local server

 

By the way your instructions for send logs are Highly wrong.i had to logout from emby connect and then got out of app and loaded it again and then I could select server with other options to send logs .

[Amolanke 1]

1. To send logs on android TV one has to logout and see the server list , then only he can see send logs option.

2. To ensure that premium can be played on android tv on anywhere else för that matter it is essential that premier must be enabled on 1.server first 2.the on apps (if not already done)

3.DEFINE THE FOLDER FOR CAMERA UPLOADS BEFORE STATING TO UPLOAD THEM TO EMBY, OTHWERISE YOU MAY END UP WITH 3000 CAMERA UPLOADS in your main media page , The only way to remove it is manually going to menu (by clicking on menu) and selecting library and deleting camera upload named folder ONE BY ONE .

 

4.EMBY although looks like finished product has multiple multiple flaws, which its staff is unknown about..they start off help by starting obvious options as seen in this thread, you bettwr off finding your own options

[GrimReaper 4740]

39 minutes ago, Amolanke said:

1. To send logs on android TV one has to logout and see the server list , then only he can see send logs option.

That is incorrect, you can also send logs both from app Home Screen and OSD while playing (with Debug options enabled). 

39 minutes ago, Amolanke said:

2. To ensure that premium can be played on android tv on anywhere else för that matter it is essential that premier must be enabled on 1.server first 2.the on apps (if not already done)

And that is again incorrect, there's nothing to enable in any app, if connected to Premiere server, no client app has anything to do with your Premiere subscription/key (though you can manage your server and, by proxy, manipulate same key, from some of them - but not from AndroidTV app). 

39 minutes ago, Amolanke said:

4.EMBY although looks like finished product has multiple multiple flaws, which its staff is unknown about..they start off help by starting obvious options as seen in this thread, you bettwr off finding your own options. 

You are certainly entitled to your opinion. 

Edited December 13, 2023 by GrimReaper

[Amolanke 1]

I can show you , by video, how i came about those solutions , can you post videos also about your solutions ? Atk ast we can overcome superfluous talk about what Premier can do and cannot do

1.youe instructions are like since you do additions ,this integral problem is trivial to do.

2. It's exactly was in my case , there was no other choice, I logged out and logged in everything THE ONLY thing that worked is premium key on server.

3. Again you are stating obvious, I know I am entitled to my opinion.

[ebr 16184]

8 hours ago, Amolanke said:

THE ONLY thing that worked is premium key on server.

HI.  Yes the Premiere key must be installed on the server you are connecting to.

8 hours ago, Amolanke said:

youe instructions are like since you do additions ,this integral problem is trivial to do

The instructions are correct.  Are you sure you followed them exactly?  Did you enable the "Debug options" in the app?