Playback error

[klapvogn 8]

Hi,

I have been told that when a user will play a movie I have on the server he gets playback error. But when I try the same movie it plays fine?

embyserver.txt

[Luke 42077]

Hi, can you please attach the ffmpeg log as well? thanks.

[klapvogn 8]

ffmpeg

ffmpeg-transcode-a3afeaf4-b98f-4d82-8efa-1e471d57389e_1.txt

[Luke 42077]

hi @klapvogntranscoding is needed due to the user's quality setting in the app, however it appears your server is not capable of transcoding this video quickly enough to be playable.

What model Synology are you on? Do you have Emby Premiere so that you can take advantage of hardware accelerated transcoding?

[klapvogn 8]

I have a Synology DS2411+ and I have Premiere to  

 

 

Edited December 11, 2023 by klapvogn

[Luke 42077]

Do you have hardware transcoding enabled in server transcoding settings?

[GrimReaper 4739]

On 12/11/2023 at 3:17 AM, Luke said:

Do you have Emby Premiere so that you can take advantage of hardware accelerated transcoding?

 

15 hours ago, klapvogn said:

I have a Synology DS2411+ and I have Premiere to

 

12 hours ago, Luke said:

Do you have hardware transcoding enabled in server transcoding settings?

Doubt it'll do anything as DS2411+ sports a Pineview Atom (no iGPU) and is generally seriously underpowered for intended use - I reckon OP should forget any kind of transcoding/stick to stricly direct playing/serving content (even on-the-fly subs extraction might be a challenge for 2010 entry-level CPU) and IMHO would be much better running Emby server out of a used 100-200 USD laptop or some 4x4 while using NAS exclusively for storage. 

Edited December 12, 2023 by GrimReaper