Error retrieving Upcoming items

[AndreiP 33]

Thank you for finding the rerason. 
Do you know how to fix it? 

 

[Luke 42077]

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[AndreiP 33]

Hi, 

Sorry, I was a little busy these days.

If I understand right, the problem should be fixed with an update of the Embt app: that's why you proposed me to install the standard app. 

By the way could you please tell me who is in charge for updating the application in this case: is it the software designer of device (Formuler, in my case, or Samsung, Sony, etc. if it's a smart TV) or Emby developpers? 

I noticed also that the last week I hadn't the message. I hope it will not appear again. 

[ebr 16169]

16 hours ago, AndreiP said:

If I understand right, the problem should be fixed with an update of the Embt app

Hi.  Actually, no.  The real problem is on the server communicating with the tvdb.  Installing the other app will simply avoid it in this instance.

[AndreiP 33]

Hi, 

I just want to inform you that the message disappeared by itself since 3-4 weeks ago. I didn't change anything. I hope it will not appear again