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trakt plugin does not sync plays in either direction


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Posted (edited)

I have set up the trakt plugin and run the initial library sync. It finished in 3 seconds which seems unlikely and syncing plays took about the same amount of them. No plays have synced, but there are no errors. From what I can tell, the shows are properly recognizing the trakt item (the link on the episode takes me to the correct trakt page which shows the play). I am running my server on Windows 11.  Attached are screenshots and the server logs.

Existing troubleshooting steps. I have looked through other posts of similar issues. I have uninstalled and reinstalled the plugin, restarted each time. I have unauthorized and reauthorized with a new pin. I have also watched shows on emby, they are not syncing the other way. I have manually added a play on trakt for right now and still does not sync.

Screenshot 2023-12-02 at 7.52.38 PM.png

Screenshot 2023-12-02 at 7.53.25 PM.png

Screenshot 2023-12-02 at 7.53.00 PM.png

embyserver.txt

Edited by jashwa
Added additional information on existing troubleshooting steps
Posted

Hello jashwa,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

Posted

Hi there, how did you configure the plugin?

Posted

I have tried pretty much every permutation with no difference in result, but this is the config I landed on.

Screenshot 2023-12-02 at 10.48.43 PM.png

Posted

It looks like you are Excluding your movies and tv shows.

That means you are only syncing Audoubooks, playlists and fitness.

I think you got your check marks wrong 😁

Posted

Yep. Apparently after 4 hours of troubleshooting on my end, it was an IBCAK error. Thank you for noticing that! Wish I reached out earlier. Totally saw checking as what to include and every time I read the settings, must have read what I expected to see instead of what was there. I appreciate you.

  • Thanks 1

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