Embedded .SRT Subs Display Incorrectly.

[Tarin 3]

https://www.redditstatic.com/desktop2x/img/renderTimingPixel.pngAs the title says, whenever I play a video with embedded .srt subs through my AppleTV Emby app, they display ridiculously large filling the whole screen. If I extract them and place the .srt file in the video folder, they display normally. Is this an Emby issue or Apple TV problem?   I have gone into the AppleTV accessibility settings and attempted to tweak the size there, but this has no effect.

[Luke 42077]

@Tarin

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Tarin 3]

MAC OS EMBY SERVER

Version 4.7.14.0
VENTURA 13.6

CLIENT HARDWARE:    Latest AppleTV 4K.   

ffmpeg-transcode-e9eaf11a-e2a2-4a59-8516-1c8da8bd1745_1.txt

When I extracted the .SRT file and had it in the folder with the video, it worked as expected.    I re-embedded the file and the accompanying image was the result.  This seems to be consistent across all videos with embedded .srt files.   Adjust the accessibility settings on the AppleTV has no effect.

 

 

 

 

 

[Tarin 3]

As the title says, whenever I play a video with embedded .srt subs through my AppleTV Emby app, they display ridiculously large filling the whole screen. If I extract them and place the .srt file in the video folder, they display normally. Is this an Emby issue or Apple TV problem?   I have gone into the AppleTV accessibility settings and attempted to tweak the size there, but this has no effect.

MAC OS EMBY SERVER: Version 4.7.14.0
MAC OS VENTURA 13.6

CLIENT HARDWARE:    Latest AppleTV 4K.   

SCREEN CAP

ffmpeg-transcode-e9eaf11a-e2a2-4a59-8516-1c8da8bd1745_1.txt

[Luke 42077]

HI there, how are your subtitle options configured in the app?

[Luke 42077]

Can you also please attach the main emby server log? Thanks.

[Luke 42077]

@Tarin? Also, is it a 4K TV?

[Tarin 3]

Luke,  

I have discovered the problem though I can’t explain why this should be happening.   My normal video settings for AppleTV are. to have it selected for 4K SDR with Range Match set to ON AND Frame Match set to off.   The majority of my 4K library us comprised of HDR10 with a smattering of SDR, with the majority of 1080p content being SDR.

What I have discovered is that titles encoded with Dolby Vision exhibit this unusual behavior with my usual HDR video settings.  When I switch from HDR to Dolby Vision,  the problem is resolved.   This only happens with embedded subtitles.

[Luke 42077]

OK we'll take a look at it. Thanks for reporting.

[Luke 42077]

@TarinCan you please try Emby for Apple TV 1.8.0 and let us know how that compares? Thanks.

[Tarin 3]

I'm already using version 1.8.0 (5)

[Luke 42077]

On 12/21/2023 at 3:10 PM, Tarin said:

I'm already using version 1.8.0 (5)

Has this version helped?

[Tarin 3]

Well, no.  This was the version I was using when I reported the problem.   FYI,  I ran these same videos on the Apple TV using INFUSE streaming the Emby Library.  No problem.  It's something screwy with Emby.

[Luke 42077]

OK we'll take a look at it. Thanks.

[Luke 42077]

@Tarinhow are subtitle sizes for you in the latest version?

[Tarin 3]

Version 4.8.8.0

This seems to have resolved the issue. Thank you!! 

 

Edited June 14, 2024 by Tarin