Alexa skill - can't connect to skill error

[omokehinde 3]

Hi there,

I'm having issues with my Alexa emby setup - see details below;

• Which version of the skill you are using: Release or Beta.

           Release version on the Amazon skills categolue

• What time you got the error message. If you are unsure, try to recreate the bug and include the time.

           when i speak/type a command i get the error "Sorry, i'm having trouble accessing your Emby skill right now"

• Which language you are using: English US, English UK, etc.

           English (GB)

• A description of the problem you are experiencing. What did you say exactly, what Alexa think you said and the behavior you expected.

            I am an Emby premium user and i have my installation on a raspberry pi. I setup my emby connect account and have connected to the amazon skill successfully.

            However, when i speak/type a command i get the error "Sorry, i'm having trouble accessing your Emby skill right now"

[hatharry 113]

Thanks for the details. Looking at the logs, your Emby server public port is set incorrectly.

Currently it is "http://emby.xxxxx.xx:8096/emby" which does not resolve externally.

In your case it should be  https://emby.xxxxx.xx:443/emby

[omokehinde 3]

Thanks for the feedback, I modified the port as requested but now getting the following error;

Emby

 

Bad Request. Server cannot process request.

 

Tap / Routine / Type with Alexa:‘ask m. b. home to play some music’

‘Bad Request. Server cannot process request.’

 

[hatharry 113]

your external address is http://emby.xxxxx.xx:443/emby it should be https://emby.xxxxx.xx:443/emby

make sure "Secure connection mode" in enabled in "network"

you can double check the address is correct in the dashboard under "Remote (WAN) access"

[Luke 42077]

@omokehindeHi, has this helped you resolve your issue?

[Luke 42077]

@omokehinde?

[omokehinde 3]

no joy still - keeps saying bad request

[omokehinde 3]

 

I actually got it to work after setting up the SSL certificate. Amazon echo skill now works as expected.

The Google home 'test emby remote' on the otherhand is connected but not accepting any of my commands on Google home speaker https://emby.media/support/articles/Google-Home.html?q=google thoughts?

Edited January 11, 2024 by omokehinde

[Luke 42077]

2 hours ago, omokehinde said:

 

I actually got it to work after setting up the SSL certificate. Amazon echo skill now works as expected.

The Google home 'test emby remote' on the otherhand is connected but not accepting any of my commands on Google home speaker https://emby.media/support/articles/Google-Home.html?q=google thoughts?

@omokehindeplease create a new topic about Emby Home. Thanks !